[{"data":1,"prerenderedAt":1097},["ShallowReactive",2],{"handbook-\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fdata-management":3,"handbook-nav":386},{"id":4,"title":5,"body":6,"description":358,"extension":379,"meta":380,"navigation":381,"path":382,"seo":383,"stem":384,"__hash__":385},"handbook\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fdata-management.md","Data Management Policy",{"type":7,"value":8,"toc":357},"minimark",[9,13,41,46,50,54,57,60,63,66,70,73,89,97,102,107,110,113,120,136,141,144,147,152,169,174,177,180,185,199,204,209,223,227,230,250,253,268,271,281,283,288,292,295,298,302,305,308,311,315,318,322,325,329,332,335],[10,11,5],"h1",{"id":12},"data-management-policy",[14,15,16,29],"table",{},[17,18,19],"thead",{},[20,21,22,26],"tr",{},[23,24,25],"th",{},"Policy owner",[23,27,28],{},"Effective date",[30,31,32],"tbody",{},[20,33,34,38],{},[35,36,37],"td",{},"@ZJvandeWeg",[35,39,40],{},"2023-05-01",[42,43,45],"h2",{"id":44},"purpose","Purpose",[47,48,49],"p",{},"To ensure that information is classified, protected, retained and securely\ndisposed of in accordance with its importance to the organization.",[42,51,53],{"id":52},"scope","Scope",[47,55,56],{},"All FlowFuse data, information and information systems.",[42,58,5],{"id":59},"data-management-policy-1",[47,61,62],{},"FlowFuse classifies data and information systems in accordance with legal\nrequirements, sensitivity, and business criticality in order to ensure that\ninformation is given the appropriate level of protection. Data owners are\nresponsible for identifying any additional requirements for specific data or\nexceptions to standard handling requirements.",[47,64,65],{},"Information systems and applications shall be classified according to the highest\nclassification of data that they store or process.",[42,67,69],{"id":68},"data-classification","Data Classification",[47,71,72],{},"To help FlowFuse and its employees easily understand requirements associated\nwith different kinds of information, the company has created four classes of data.",[74,75,76,80,83,86],"ul",{},[77,78,79],"li",{},"Critical",[77,81,82],{},"Confidential",[77,84,85],{},"Internal",[77,87,88],{},"Public",[47,90,91,92,96],{},"As FlowFuse is an open company by default, most of our data falls into ",[93,94,95],"strong",{},"public",".\nBut it is important to recognize when a higher classification is required.",[98,99,101],"h3",{"id":100},"definitions-and-examples","Definitions and Examples",[47,103,104,106],{},[93,105,79],{}," data includes data that must be protected due to regulatory\nrequirements, privacy, and\u002For security sensitivities.",[47,108,109],{},"Unauthorized disclosure of critical data may result in major disruption to\nbusiness operations, significant cost, irreparable reputation damage, and\u002For\nlegal prosecution of the company.",[47,111,112],{},"External disclosure of critical data is strictly prohibited without an approved\nprocess and agreement in place.",[47,114,115,119],{},[116,117,118],"em",{},"Example Critical Data"," Types include",[74,121,122,125],{},[77,123,124],{},"PII (personally identifiable information, including a user's full name, address, government ID number, email address, phone number, IP address, biometric information, or other information that can uniquely identify a person)",[77,126,127,128],{},"Production security data, such as\n",[74,129,130,133],{},[77,131,132],{},"Production secrets, passwords, access keys, certificates, etc.",[77,134,135],{},"Production security audit logs, events, and incident data",[47,137,138,140],{},[93,139,82],{}," data includes data that contains significant value to the company.",[47,142,143],{},"Unauthorized disclosure may result in disruption to business operations and loss of value.",[47,145,146],{},"Disclosure requires the signing of NDA and management approval.",[47,148,149,119],{},[116,150,151],{},"Example Confidential Data",[74,153,154,157,160,163,166],{},[77,155,156],{},"Business plans",[77,158,159],{},"Employee\u002FHR data",[77,161,162],{},"Any news or public announcement - prior to publication",[77,164,165],{},"Non-production security data",[77,167,168],{},"Incident reports - prior to publication",[47,170,171,173],{},[93,172,85],{}," data contains information used for day-to-day internal operations of\nthe company.",[47,175,176],{},"Unauthorized disclosure may cause undesirable outcomes to business operations.",[47,178,179],{},"Disclosure requires management approval. NDA is usually required but may be\nwaived on a case-by-case basis.",[47,181,182,119],{},[116,183,184],{},"Example Internal Data",[74,186,187,190,193,196],{},[77,188,189],{},"Slack messages",[77,191,192],{},"Meeting minutes, unless classified otherwise",[77,194,195],{},"Email",[77,197,198],{},"Legal documents",[47,200,201,203],{},[93,202,88],{}," data is data intended for public consumption and can be freely distributed\noutside of FlowFuse.",[47,205,206,119],{},[116,207,208],{},"Example Public Data",[74,210,211,214,217,220],{},[77,212,213],{},"FlowFuse source code, unless classified otherwise",[77,215,216],{},"Marketing material",[77,218,219],{},"Product documentation",[77,221,222],{},"The company handbook",[42,224,226],{"id":225},"data-handling-requirements","Data Handling Requirements",[98,228,79],{"id":229},"critical",[74,231,232,235,238,241,244,247],{},[77,233,234],{},"Encrypted at rest",[77,236,237],{},"Not stored outside of protected systems - eg secure password vault",[77,239,240],{},"Backups encrypted and secured",[77,242,243],{},"Retained for as long as operationally, contractually or legally required",[77,245,246],{},"Only accessible to privileged users",[77,248,249],{},"Never transferred to entities outside of the company",[98,251,82],{"id":252},"confidential",[74,254,255,257,259,262,265],{},[77,256,234],{},[77,258,240],{},[77,260,261],{},"No anonymous access",[77,263,264],{},"Access based on 'need-to-know'",[77,266,267],{},"Transfer to entities outside of the company only done via legal contract or\narrangement with the explicit permission of management and\u002For the data owner",[98,269,85],{"id":270},"internal",[74,272,273,276,279],{},[77,274,275],{},"Access restricted to company employees or approved contractors",[77,277,278],{},"No unauthenticated access",[77,280,267],{},[98,282,88],{"id":95},[74,284,285],{},[77,286,287],{},"No special data handling required - other than due diligence that higher\nclassified data is not accidentally included in public data. For example, access\ntokens in source code.",[42,289,291],{"id":290},"data-retention","Data Retention",[47,293,294],{},"FlowFuse shall retain data as long as the company has a need for its use, or to\nmeet regulatory or contractual requirements. Once data is no longer needed, it\nshall be securely disposed of or archived. Data owners, in consultation with\nlegal counsel, may determine retention periods for their data.",[47,296,297],{},"Personally identifiable information (PII) shall be deleted or de-identified as\nsoon as it no longer has a business use.",[42,299,301],{"id":300},"data-disposal","Data Disposal",[47,303,304],{},"Data classified as critical, confidential or internal shall be securely deleted\nwhen no longer needed.",[47,306,307],{},"FlowFuse will ensure any third-party system used in the operations of the company\nwill meet the requires for secure data disposal.",[47,309,310],{},"Personally identifiable information (PII) shall be collected, used and retained\nonly for as long as the company has a legitimate business purpose. PII shall be\nsecurely deleted and disposed of following contract termination in accordance\nwith company policy, contractual commitments and all relevant laws and regulations.\nPII shall also be deleted in response to a verified request from a consumer or\ndata subject, where the company does not have a legitimate business interest or\nother legal obligation to retain the data.",[42,312,314],{"id":313},"legal-requirements","Legal Requirements",[47,316,317],{},"Under certain circumstances, FlowFuse may become subject to legal proceedings\nrequiring retention of data associated with legal holds, lawsuits, or other\nmatters as stipulated by FlowFuse legal counsel. Such records and information\nare exempt from any other requirements specified within this Data Management Policy\nand are to be retained in accordance with requirements identified by the Legal\ndepartment. All such holds and special retention requirements are subject to\nannual review with FlowFuse's legal counsel to evaluate continuing requirements\nand scope.",[42,319,321],{"id":320},"exceptions","Exceptions",[47,323,324],{},"Requests for an exception to this policy must be submitted to the CEO or CTO for\napproval.",[42,326,328],{"id":327},"violations-enforcement","Violations & Enforcement",[47,330,331],{},"Any known violations of this policy should be reported to the CEO or CTO.\nViolations of this policy can result in immediate withdrawal or suspension of\nsystem access and\u002For disciplinary action in accordance with company procedures\nup to and including termination of employment.",[333,334],"hr",{},[47,336,337,338,345,346,351,352],{},"Policy derived from ",[339,340,344],"a",{"href":341,"rel":342},"https:\u002F\u002Fgithub.com\u002FJupiterOne\u002Fsecurity-policy-templates",[343],"nofollow","JupiterOne\u002Fsecurity-policy-templates"," (",[339,347,350],{"href":348,"rel":349},"https:\u002F\u002Fcreativecommons.org\u002Flicenses\u002Fby-sa\u002F4.0\u002F",[343],"CC BY-SA 4 license",") and ",[339,353,356],{"href":354,"rel":355},"https:\u002F\u002Fvanta.com",[343],"Vanta",{"title":358,"searchDepth":359,"depth":359,"links":360},"",2,[361,362,363,364,368,374,375,376,377,378],{"id":44,"depth":359,"text":45},{"id":52,"depth":359,"text":53},{"id":59,"depth":359,"text":5},{"id":68,"depth":359,"text":69,"children":365},[366],{"id":100,"depth":367,"text":101},3,{"id":225,"depth":359,"text":226,"children":369},[370,371,372,373],{"id":229,"depth":367,"text":79},{"id":252,"depth":367,"text":82},{"id":270,"depth":367,"text":85},{"id":95,"depth":367,"text":88},{"id":290,"depth":359,"text":291},{"id":300,"depth":359,"text":301},{"id":313,"depth":359,"text":314},{"id":320,"depth":359,"text":321},{"id":327,"depth":359,"text":328},"md",{"navTitle":5},true,"\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fdata-management",{"title":5,"description":358},"handbook\u002Fcompany\u002Fsecurity\u002Fdata-management","df9v2EExGKZtiG85wku9MWqK2OXak8DbkQ6pAK8HcX8",[387],{"title":388,"path":389,"stem":390,"children":391,"page":-1},"Handbook","\u002Fhandbook","handbook",[392,395,513,543,741,817,876,1002],{"title":393,"path":389,"stem":394},"FlowFuse Handbook","handbook\u002Findex",{"title":396,"path":397,"stem":398,"children":399,"page":-1},"Company","\u002Fhandbook\u002Fcompany","handbook\u002Fcompany\u002Findex",[400,401,405,409,413,431,435,439,443,505,509],{"title":396,"path":397,"stem":398},{"title":402,"path":403,"stem":404},"Board meetings","\u002Fhandbook\u002Fcompany\u002Fboard","handbook\u002Fcompany\u002Fboard",{"title":406,"path":407,"stem":408},"Communication","\u002Fhandbook\u002Fcompany\u002Fcommunication","handbook\u002Fcompany\u002Fcommunication",{"title":410,"path":411,"stem":412},"How we make decisions","\u002Fhandbook\u002Fcompany\u002Fdecisions","handbook\u002Fcompany\u002Fdecisions",{"title":414,"path":415,"stem":416,"children":417,"page":-1},"Guides","\u002Fhandbook\u002Fcompany\u002Fguides","handbook\u002Fcompany\u002Fguides\u002Findex",[418,419,423,427],{"title":414,"path":415,"stem":416},{"title":420,"path":421,"stem":422},"How to use Git","\u002Fhandbook\u002Fcompany\u002Fguides\u002Fgit","handbook\u002Fcompany\u002Fguides\u002Fgit",{"title":424,"path":425,"stem":426},"Google Workspace","\u002Fhandbook\u002Fcompany\u002Fguides\u002Fgworkspace","handbook\u002Fcompany\u002Fguides\u002Fgworkspace",{"title":428,"path":429,"stem":430},"Markdown Guide","\u002Fhandbook\u002Fcompany\u002Fguides\u002Fmarkdown","handbook\u002Fcompany\u002Fguides\u002Fmarkdown",{"title":432,"path":433,"stem":434},"Organizational Structure","\u002Fhandbook\u002Fcompany\u002Forganizational-structure","handbook\u002Fcompany\u002Forganizational-structure",{"title":436,"path":437,"stem":438},"Principles","\u002Fhandbook\u002Fcompany\u002Fprinciples","handbook\u002Fcompany\u002Fprinciples",{"title":440,"path":441,"stem":442},"Remote Work","\u002Fhandbook\u002Fcompany\u002Fremote","handbook\u002Fcompany\u002Fremote",{"title":444,"path":445,"stem":446,"children":447,"page":-1},"Security","\u002Fhandbook\u002Fcompany\u002Fsecurity","handbook\u002Fcompany\u002Fsecurity\u002Findex",[448,449,453,457,461,465,469,473,474,478,482,486,490,494,497,501],{"title":444,"path":445,"stem":446},{"title":450,"path":451,"stem":452},"Access Control Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Faccess-control","handbook\u002Fcompany\u002Fsecurity\u002Faccess-control",{"title":454,"path":455,"stem":456},"AI Development and Customer Data Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fai-development-and-customer-data","handbook\u002Fcompany\u002Fsecurity\u002Fai-development-and-customer-data",{"title":458,"path":459,"stem":460},"Asset Management Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fasset-management","handbook\u002Fcompany\u002Fsecurity\u002Fasset-management",{"title":462,"path":463,"stem":464},"Business Continuity & Disaster Recovery Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fbusiness-continuity","handbook\u002Fcompany\u002Fsecurity\u002Fbusiness-continuity",{"title":466,"path":467,"stem":468},"Computer Security","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fcomputer-security","handbook\u002Fcompany\u002Fsecurity\u002Fcomputer-security",{"title":470,"path":471,"stem":472},"Cryptography Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fcryptography","handbook\u002Fcompany\u002Fsecurity\u002Fcryptography",{"title":5,"path":382,"stem":384},{"title":475,"path":476,"stem":477},"Human Resources Security Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fhuman-resources","handbook\u002Fcompany\u002Fsecurity\u002Fhuman-resources",{"title":479,"path":480,"stem":481},"Incident Response Plan","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fincident-response","handbook\u002Fcompany\u002Fsecurity\u002Fincident-response",{"title":483,"path":484,"stem":485},"Information Security Policy and Acceptable Use Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Finformation-security","handbook\u002Fcompany\u002Fsecurity\u002Finformation-security",{"title":487,"path":488,"stem":489},"Information Security Roles and Responsibilities","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Finformation-security-roles","handbook\u002Fcompany\u002Fsecurity\u002Finformation-security-roles",{"title":491,"path":492,"stem":493},"Operations Security Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Foperations-security","handbook\u002Fcompany\u002Fsecurity\u002Foperations-security",{"title":5,"path":495,"stem":496},"\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Frisk-management","handbook\u002Fcompany\u002Fsecurity\u002Frisk-management",{"title":498,"path":499,"stem":500},"Secure Development Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fsecure-development","handbook\u002Fcompany\u002Fsecurity\u002Fsecure-development",{"title":502,"path":503,"stem":504},"Third-Party Risk Management Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fthird-party-risk-management","handbook\u002Fcompany\u002Fsecurity\u002Fthird-party-risk-management",{"title":506,"path":507,"stem":508},"Strategy","\u002Fhandbook\u002Fcompany\u002Fstrategy","handbook\u002Fcompany\u002Fstrategy",{"title":510,"path":511,"stem":512},"Values","\u002Fhandbook\u002Fcompany\u002Fvalues","handbook\u002Fcompany\u002Fvalues",{"title":514,"path":515,"stem":516,"children":517,"page":-1},"Design","\u002Fhandbook\u002Fdesign","handbook\u002Fdesign\u002Findex",[518,519,523,527,531,535,539],{"title":514,"path":515,"stem":516},{"title":520,"path":521,"stem":522},"Art Requests","\u002Fhandbook\u002Fdesign\u002Fart-requests","handbook\u002Fdesign\u002Fart-requests",{"title":524,"path":525,"stem":526},"FlowFuse Branding Guidelines","\u002Fhandbook\u002Fdesign\u002Fbranding","handbook\u002Fdesign\u002Fbranding",{"title":528,"path":529,"stem":530},"Design Thinking","\u002Fhandbook\u002Fdesign\u002Fdesign-thinking","handbook\u002Fdesign\u002Fdesign-thinking",{"title":532,"path":533,"stem":534},"Process","\u002Fhandbook\u002Fdesign\u002Fprocess","handbook\u002Fdesign\u002Fprocess",{"title":536,"path":537,"stem":538},"Tools","\u002Fhandbook\u002Fdesign\u002Ftools","handbook\u002Fdesign\u002Ftools",{"title":540,"path":541,"stem":542},"Videos","\u002Fhandbook\u002Fdesign\u002Fvideos","handbook\u002Fdesign\u002Fvideos",{"title":544,"path":545,"stem":546,"children":547,"page":-1},"Engineering","\u002Fhandbook\u002Fengineering","handbook\u002Fengineering\u002Findex",[548,549,567,571,593,631,635,694,698,720,724,738],{"title":544,"path":545,"stem":546},{"title":550,"path":551,"stem":552,"children":553,"page":-1},"Contributing","\u002Fhandbook\u002Fengineering\u002Fcontributing","handbook\u002Fengineering\u002Fcontributing\u002Findex",[554,555,559,563],{"title":550,"path":551,"stem":552},{"title":556,"path":557,"stem":558},"Certified Nodes","\u002Fhandbook\u002Fengineering\u002Fcontributing\u002Fcertified-nodes","handbook\u002Fengineering\u002Fcontributing\u002Fcertified-nodes",{"title":560,"path":561,"stem":562},"Setting up a local FF Tables test environment","\u002Fhandbook\u002Fengineering\u002Fcontributing\u002Fff-tables","handbook\u002Fengineering\u002Fcontributing\u002Fff-tables",{"title":564,"path":565,"stem":566},"FlowFuse Team NPM Registry","\u002Fhandbook\u002Fengineering\u002Fcontributing\u002Fteam-npm-registry","handbook\u002Fengineering\u002Fcontributing\u002Fteam-npm-registry",{"title":568,"path":569,"stem":570},"Dependency Updates","\u002Fhandbook\u002Fengineering\u002Fdependency-updates","handbook\u002Fengineering\u002Fdependency-updates",{"title":572,"path":573,"stem":574,"children":575,"page":-1},"Front-End","\u002Fhandbook\u002Fengineering\u002Ffrontend","handbook\u002Fengineering\u002Ffrontend\u002Findex",[576,577,581,585,589],{"title":572,"path":573,"stem":574},{"title":578,"path":579,"stem":580},"Data Attributes","\u002Fhandbook\u002Fengineering\u002Ffrontend\u002Fdata-attributes","handbook\u002Fengineering\u002Ffrontend\u002Fdata-attributes",{"title":582,"path":583,"stem":584},"Front-End Layouts","\u002Fhandbook\u002Fengineering\u002Ffrontend\u002Flayouts","handbook\u002Fengineering\u002Ffrontend\u002Flayouts",{"title":586,"path":587,"stem":588},"Services","\u002Fhandbook\u002Fengineering\u002Ffrontend\u002Fservices","handbook\u002Fengineering\u002Ffrontend\u002Fservices",{"title":590,"path":591,"stem":592},"Front-End Testing","\u002Fhandbook\u002Fengineering\u002Ffrontend\u002Ftesting","handbook\u002Fengineering\u002Ffrontend\u002Ftesting",{"title":594,"path":595,"stem":596,"children":597,"page":-1},"Platform Ops","\u002Fhandbook\u002Fengineering\u002Fops","handbook\u002Fengineering\u002Fops\u002Findex",[598,599,603,607,611,615,619,623,627],{"title":594,"path":595,"stem":596},{"title":600,"path":601,"stem":602},"FlowFuse Dedicated","\u002Fhandbook\u002Fengineering\u002Fops\u002Fdedicated","handbook\u002Fengineering\u002Fops\u002Fdedicated",{"title":604,"path":605,"stem":606},"Dependencies within the CI\u002FCD process","\u002Fhandbook\u002Fengineering\u002Fops\u002Fdeployment","handbook\u002Fengineering\u002Fops\u002Fdeployment",{"title":608,"path":609,"stem":610},"Incident Response","\u002Fhandbook\u002Fengineering\u002Fops\u002Fincident-response","handbook\u002Fengineering\u002Fops\u002Fincident-response",{"title":612,"path":613,"stem":614},"Observability","\u002Fhandbook\u002Fengineering\u002Fops\u002Fobservability","handbook\u002Fengineering\u002Fops\u002Fobservability",{"title":616,"path":617,"stem":618},"Production Environment","\u002Fhandbook\u002Fengineering\u002Fops\u002Fproduction","handbook\u002Fengineering\u002Fops\u002Fproduction",{"title":620,"path":621,"stem":622},"How to Update Stacks on Production","\u002Fhandbook\u002Fengineering\u002Fops\u002Fproduction-stack-update","handbook\u002Fengineering\u002Fops\u002Fproduction-stack-update",{"title":624,"path":625,"stem":626},"FlowFuse Expert","\u002Fhandbook\u002Fengineering\u002Fops\u002Fself-hosted-assistant","handbook\u002Fengineering\u002Fops\u002Fself-hosted-assistant",{"title":628,"path":629,"stem":630},"Staging Environment","\u002Fhandbook\u002Fengineering\u002Fops\u002Fstaging","handbook\u002Fengineering\u002Fops\u002Fstaging",{"title":632,"path":633,"stem":634},"Packaging Guidelines","\u002Fhandbook\u002Fengineering\u002Fpackaging","handbook\u002Fengineering\u002Fpackaging",{"title":636,"path":637,"stem":638,"children":639,"page":-1},"Product","\u002Fhandbook\u002Fengineering\u002Fproduct","handbook\u002Fengineering\u002Fproduct\u002Findex",[640,641,645,649,653,657,661,667,671,674,678,682,686,690],{"title":636,"path":637,"stem":638},{"title":642,"path":643,"stem":644},"Blueprints","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fblueprints","handbook\u002Fengineering\u002Fproduct\u002Fblueprints",{"title":646,"path":647,"stem":648},"Node-RED Dashboard 2.0 - Project","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fdashboard","handbook\u002Fengineering\u002Fproduct\u002Fdashboard",{"title":650,"path":651,"stem":652},"Product Feedback","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Ffeedback","handbook\u002Fengineering\u002Fproduct\u002Ffeedback",{"title":654,"path":655,"stem":656},"Glossary","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fglossary","handbook\u002Fengineering\u002Fproduct\u002Fglossary",{"title":658,"path":659,"stem":660},"Product Metrics","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fmetrics","handbook\u002Fengineering\u002Fproduct\u002Fmetrics",{"title":662,"path":663,"stem":664,"children":665},"Personas","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fpersonas","handbook\u002Fengineering\u002Fproduct\u002Fpersonas\u002Findex",[666],{"title":662,"path":663,"stem":664},{"title":668,"path":669,"stem":670},"Pricing Principles","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fpricing","handbook\u002Fengineering\u002Fproduct\u002Fpricing",{"title":436,"path":672,"stem":673},"\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fprinciples","handbook\u002Fengineering\u002Fproduct\u002Fprinciples",{"title":675,"path":676,"stem":677},"Product Strategy","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fstrategy","handbook\u002Fengineering\u002Fproduct\u002Fstrategy",{"title":679,"path":680,"stem":681},"Product Growth","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Ftelemetry","handbook\u002Fengineering\u002Fproduct\u002Ftelemetry",{"title":683,"path":684,"stem":685},"Versioning","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fversioning","handbook\u002Fengineering\u002Fproduct\u002Fversioning",{"title":687,"path":688,"stem":689},"Market Segments","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fverticals","handbook\u002Fengineering\u002Fproduct\u002Fverticals",{"title":691,"path":692,"stem":693},"Vision","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fvision","handbook\u002Fengineering\u002Fproduct\u002Fvision",{"title":695,"path":696,"stem":697},"Project Management","\u002Fhandbook\u002Fengineering\u002Fproject-management","handbook\u002Fengineering\u002Fproject-management",{"title":699,"path":700,"stem":701,"children":702,"page":-1},"Releases","\u002Fhandbook\u002Fengineering\u002Freleases","handbook\u002Fengineering\u002Freleases\u002Findex",[703,704,708,712,716],{"title":699,"path":700,"stem":701},{"title":705,"path":706,"stem":707},"Dashboard 2.0 Release Process","\u002Fhandbook\u002Fengineering\u002Freleases\u002Fdashboard-2","handbook\u002Fengineering\u002Freleases\u002Fdashboard-2",{"title":709,"path":710,"stem":711},"Digital Ocean Release Process","\u002Fhandbook\u002Fengineering\u002Freleases\u002Fdigital-ocean","handbook\u002Fengineering\u002Freleases\u002Fdigital-ocean",{"title":713,"path":714,"stem":715},"Release Process","\u002Fhandbook\u002Fengineering\u002Freleases\u002Fprocess","handbook\u002Fengineering\u002Freleases\u002Fprocess",{"title":717,"path":718,"stem":719},"Writing Changelog Posts","\u002Fhandbook\u002Fengineering\u002Freleases\u002Fwriting-changelog","handbook\u002Fengineering\u002Freleases\u002Fwriting-changelog",{"title":721,"path":722,"stem":723},"Security Reporting Policy","\u002Fhandbook\u002Fengineering\u002Fsecurity","handbook\u002Fengineering\u002Fsecurity",{"title":725,"path":726,"stem":727,"children":728},"Support","\u002Fhandbook\u002Fengineering\u002Fsupport","handbook\u002Fengineering\u002Fsupport\u002Findex",[729,730,734],{"title":725,"path":726,"stem":727},{"title":731,"path":732,"stem":733},"Support Triage Duty","\u002Fhandbook\u002Fengineering\u002Fsupport\u002Ftriage","handbook\u002Fengineering\u002Fsupport\u002Ftriage",{"title":735,"path":736,"stem":737},"Troubleshooting","\u002Fhandbook\u002Fengineering\u002Fsupport\u002Ftroubleshooting","handbook\u002Fengineering\u002Fsupport\u002Ftroubleshooting",{"title":536,"path":739,"stem":740},"\u002Fhandbook\u002Fengineering\u002Ftools","handbook\u002Fengineering\u002Ftools",{"title":742,"path":743,"stem":744,"children":745,"page":-1},"Marketing department","\u002Fhandbook\u002Fmarketing","handbook\u002Fmarketing\u002Findex",[746,747,751,755,769,773,777,781,785,789,793,797,801,805,809,813],{"title":742,"path":743,"stem":744},{"title":748,"path":749,"stem":750},"Blog","\u002Fhandbook\u002Fmarketing\u002Fblog","handbook\u002Fmarketing\u002Fblog",{"title":752,"path":753,"stem":754},"Brand Personality, Tone of Voice & Character","\u002Fhandbook\u002Fmarketing\u002Fbrand-voice","handbook\u002Fmarketing\u002Fbrand-voice",{"title":756,"path":757,"stem":758,"children":759,"page":-1},"Community","\u002Fhandbook\u002Fmarketing\u002Fcommunity","handbook\u002Fmarketing\u002Fcommunity\u002Findex",[760,761,765],{"title":756,"path":757,"stem":758},{"title":762,"path":763,"stem":764},"Community Guidelines","\u002Fhandbook\u002Fmarketing\u002Fcommunity\u002Fcommunity-guidelines","handbook\u002Fmarketing\u002Fcommunity\u002Fcommunity-guidelines",{"title":766,"path":767,"stem":768},"Forums And Support","\u002Fhandbook\u002Fmarketing\u002Fcommunity\u002Fforums-and-support","handbook\u002Fmarketing\u002Fcommunity\u002Fforums-and-support",{"title":770,"path":771,"stem":772},"Customer Stories","\u002Fhandbook\u002Fmarketing\u002Fcustomer-stories","handbook\u002Fmarketing\u002Fcustomer-stories",{"title":774,"path":775,"stem":776},"FlowFuse for Education","\u002Fhandbook\u002Fmarketing\u002Feducation","handbook\u002Fmarketing\u002Feducation",{"title":778,"path":779,"stem":780},"Marketing Email","\u002Fhandbook\u002Fmarketing\u002Femail","handbook\u002Fmarketing\u002Femail",{"title":782,"path":783,"stem":784},"Events","\u002Fhandbook\u002Fmarketing\u002Fevents","handbook\u002Fmarketing\u002Fevents",{"title":786,"path":787,"stem":788},"How the marketing team works at FlowFuse","\u002Fhandbook\u002Fmarketing\u002Fhow-we-work","handbook\u002Fmarketing\u002Fhow-we-work",{"title":790,"path":791,"stem":792},"Lead Activation","\u002Fhandbook\u002Fmarketing\u002Flead-activation","handbook\u002Fmarketing\u002Flead-activation",{"title":794,"path":795,"stem":796},"Lead Generation","\u002Fhandbook\u002Fmarketing\u002Fleads","handbook\u002Fmarketing\u002Fleads",{"title":798,"path":799,"stem":800},"Messaging","\u002Fhandbook\u002Fmarketing\u002Fmessaging","handbook\u002Fmarketing\u002Fmessaging",{"title":802,"path":803,"stem":804},"Marketing Programs","\u002Fhandbook\u002Fmarketing\u002Fprograms","handbook\u002Fmarketing\u002Fprograms",{"title":806,"path":807,"stem":808},"Social Media Channels","\u002Fhandbook\u002Fmarketing\u002Fsocial-media","handbook\u002Fmarketing\u002Fsocial-media",{"title":810,"path":811,"stem":812},"FlowFuse Webinars","\u002Fhandbook\u002Fmarketing\u002Fwebinars","handbook\u002Fmarketing\u002Fwebinars",{"title":814,"path":815,"stem":816},"Marketing Website","\u002Fhandbook\u002Fmarketing\u002Fwebsite","handbook\u002Fmarketing\u002Fwebsite",{"title":818,"path":819,"stem":820,"children":821,"page":-1},"Operations","\u002Fhandbook\u002Foperations","handbook\u002Foperations\u002Findex",[822,823,827,831,835,856,860,864,868,872],{"title":818,"path":819,"stem":820},{"title":824,"path":825,"stem":826},"Tax & Compliance","\u002Fhandbook\u002Foperations\u002Faccounting","handbook\u002Foperations\u002Faccounting",{"title":828,"path":829,"stem":830},"Accounts","\u002Fhandbook\u002Foperations\u002Faccounts","handbook\u002Foperations\u002Faccounts",{"title":832,"path":833,"stem":834},"Billing","\u002Fhandbook\u002Foperations\u002Fbilling","handbook\u002Foperations\u002Fbilling",{"title":358,"path":836,"stem":837,"children":838,"page":-1},"\u002Fhandbook\u002Foperations\u002Fceo-ops","handbook\u002Foperations\u002Fceo-ops\u002Findex",[839,840,844,848,852],{"title":358,"path":836,"stem":837},{"title":841,"path":842,"stem":843},"Calendar Management","\u002Fhandbook\u002Foperations\u002Fceo-ops\u002Fcalendar-management","handbook\u002Foperations\u002Fceo-ops\u002Fcalendar-management",{"title":845,"path":846,"stem":847},"Inbox Management","\u002Fhandbook\u002Foperations\u002Fceo-ops\u002Finbox-management","handbook\u002Foperations\u002Fceo-ops\u002Finbox-management",{"title":849,"path":850,"stem":851},"Task Managment","\u002Fhandbook\u002Foperations\u002Fceo-ops\u002Ftask-managment","handbook\u002Foperations\u002Fceo-ops\u002Ftask-managment",{"title":853,"path":854,"stem":855},"Travel Booking","\u002Fhandbook\u002Foperations\u002Fceo-ops\u002Ftravel-booking","handbook\u002Foperations\u002Fceo-ops\u002Ftravel-booking",{"title":857,"path":858,"stem":859},"Change","\u002Fhandbook\u002Foperations\u002Fchange","handbook\u002Foperations\u002Fchange",{"title":861,"path":862,"stem":863},"Commission Payment","\u002Fhandbook\u002Foperations\u002Fcommission-payment","handbook\u002Foperations\u002Fcommission-payment",{"title":865,"path":866,"stem":867},"Data at FlowFuse","\u002Fhandbook\u002Foperations\u002Fdata","handbook\u002Foperations\u002Fdata",{"title":869,"path":870,"stem":871},"Signatures","\u002Fhandbook\u002Foperations\u002Fsignatures","handbook\u002Foperations\u002Fsignatures",{"title":873,"path":874,"stem":875},"Vendors","\u002Fhandbook\u002Foperations\u002Fvendors","handbook\u002Foperations\u002Fvendors",{"title":877,"path":878,"stem":879,"children":880,"page":-1},"People Operations","\u002Fhandbook\u002Fpeopleops","handbook\u002Fpeopleops\u002Findex",[881,882,886,890,894,898,902,920,982,986,990,994,998],{"title":877,"path":878,"stem":879},{"title":883,"path":884,"stem":885},"Coaching Plans","\u002Fhandbook\u002Fpeopleops\u002Fcoaching-plans","handbook\u002Fpeopleops\u002Fcoaching-plans",{"title":887,"path":888,"stem":889},"Code of Conduct","\u002Fhandbook\u002Fpeopleops\u002Fcode-of-conduct","handbook\u002Fpeopleops\u002Fcode-of-conduct",{"title":891,"path":892,"stem":893},"Compensation","\u002Fhandbook\u002Fpeopleops\u002Fcompensation","handbook\u002Fpeopleops\u002Fcompensation",{"title":895,"path":896,"stem":897},"Compliance & Training (Mineral)","\u002Fhandbook\u002Fpeopleops\u002Fcompliance","handbook\u002Fpeopleops\u002Fcompliance",{"title":899,"path":900,"stem":901},"Expenses","\u002Fhandbook\u002Fpeopleops\u002Fexpenses","handbook\u002Fpeopleops\u002Fexpenses",{"title":903,"path":904,"stem":905,"children":906},"Hiring","\u002Fhandbook\u002Fpeopleops\u002Fhiring","handbook\u002Fpeopleops\u002Fhiring\u002Findex",[907,908,912,916],{"title":903,"path":904,"stem":905},{"title":909,"path":910,"stem":911},"Working with Recruiters","\u002Fhandbook\u002Fpeopleops\u002Fhiring\u002Frecruiters","handbook\u002Fpeopleops\u002Fhiring\u002Frecruiters",{"title":913,"path":914,"stem":915},"Screening Call","\u002Fhandbook\u002Fpeopleops\u002Fhiring\u002Fscreening-call","handbook\u002Fpeopleops\u002Fhiring\u002Fscreening-call",{"title":917,"path":918,"stem":919},"Star Questions","\u002Fhandbook\u002Fpeopleops\u002Fhiring\u002Fstar-questions","handbook\u002Fpeopleops\u002Fhiring\u002Fstar-questions",{"title":921,"path":922,"stem":923,"children":924,"page":-1},"Job Descriptions","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Findex",[925,926,930,934,938,942,946,950,954,958,962,966,970,974,978],{"title":921,"path":922,"stem":923},{"title":927,"path":928,"stem":929},"Account Executive","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Faccount-executive","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Faccount-executive",{"title":931,"path":932,"stem":933},"CEO","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fceo","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fceo",{"title":935,"path":936,"stem":937},"Chief of Staff","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fchief-of-staff","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fchief-of-staff",{"title":939,"path":940,"stem":941},"CTO","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fcto","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fcto",{"title":943,"path":944,"stem":945},"Developer Relations Advocate","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fdeveloper-relations-advocate","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fdeveloper-relations-advocate",{"title":947,"path":948,"stem":949},"Engineering Manager","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fengineering-manager","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fengineering-manager",{"title":951,"path":952,"stem":953},"Fullstack Engineer","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Ffullstack-engineer","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Ffullstack-engineer",{"title":955,"path":956,"stem":957},"Fullstack Engineer (AI-Focused)","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Ffullstack-engineer-ai","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Ffullstack-engineer-ai",{"title":959,"path":960,"stem":961},"Head of Marketing","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fhead-of-marketing","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fhead-of-marketing",{"title":963,"path":964,"stem":965},"Product Manager","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fproduct-manager","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fproduct-manager",{"title":967,"path":968,"stem":969},"Product Marketer","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fproduct-marketer","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fproduct-marketer",{"title":971,"path":972,"stem":973},"Solutions Engineer","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fsolutions-engineer","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fsolutions-engineer",{"title":975,"path":976,"stem":977},"Technical Product Manager","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Ftechnical-product-manager","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Ftechnical-product-manager",{"title":979,"path":980,"stem":981},"VP of Sales","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fvp-sales","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fvp-sales",{"title":983,"path":984,"stem":985},"Holiday and Leave","\u002Fhandbook\u002Fpeopleops\u002Fleave","handbook\u002Fpeopleops\u002Fleave",{"title":987,"path":988,"stem":989},"PeopleOps policies","\u002Fhandbook\u002Fpeopleops\u002Forganization","handbook\u002Fpeopleops\u002Forganization",{"title":991,"path":992,"stem":993},"Performance Review","\u002Fhandbook\u002Fpeopleops\u002Fperformance-review","handbook\u002Fpeopleops\u002Fperformance-review",{"title":995,"path":996,"stem":997},"Summit","\u002Fhandbook\u002Fpeopleops\u002Fsummit","handbook\u002Fpeopleops\u002Fsummit",{"title":999,"path":1000,"stem":1001},"Travel","\u002Fhandbook\u002Fpeopleops\u002Ftravel","handbook\u002Fpeopleops\u002Ftravel",{"title":1003,"path":1004,"stem":1005,"children":1006,"page":-1},"Sales department","\u002Fhandbook\u002Fsales","handbook\u002Fsales\u002Findex",[1007,1008,1014,1018,1022,1026,1030,1034,1038,1042,1059,1063,1075,1079,1085,1089,1093],{"title":1003,"path":1004,"stem":1005},{"title":1009,"path":1010,"stem":1011,"children":1012},"FY 2026 SALES COMPENSATION PLAN","\u002Fhandbook\u002Fsales\u002Fcommission-plan","handbook\u002Fsales\u002Fcommission-plan\u002Findex",[1013],{"title":1009,"path":1010,"stem":1011},{"title":1015,"path":1016,"stem":1017},"Customer Success","\u002Fhandbook\u002Fsales\u002Fcustomer-success","handbook\u002Fsales\u002Fcustomer-success",{"title":1019,"path":1020,"stem":1021},"Self Hosted Dashboard v2 Multi User Plugin","\u002Fhandbook\u002Fsales\u002Fdashboard-v2","handbook\u002Fsales\u002Fdashboard-v2",{"title":1023,"path":1024,"stem":1025},"Edge Connectivity Sales Process","\u002Fhandbook\u002Fsales\u002Fedge-connect-process","handbook\u002Fsales\u002Fedge-connect-process",{"title":1027,"path":1028,"stem":1029},"Engagements","\u002Fhandbook\u002Fsales\u002Fengagements","handbook\u002Fsales\u002Fengagements",{"title":1031,"path":1032,"stem":1033},"Forecast Review","\u002Fhandbook\u002Fsales\u002Fforecast-review","handbook\u002Fsales\u002Fforecast-review",{"title":1035,"path":1036,"stem":1037},"Hubspot","\u002Fhandbook\u002Fsales\u002Fhubspot","handbook\u002Fsales\u002Fhubspot",{"title":1039,"path":1040,"stem":1041},"Legal","\u002Fhandbook\u002Fsales\u002Flegal","handbook\u002Fsales\u002Flegal",{"title":358,"path":1043,"stem":1044,"children":1045,"page":-1},"\u002Fhandbook\u002Fsales\u002Fmeetings","handbook\u002Fsales\u002Fmeetings\u002Findex",[1046,1047,1051,1055],{"title":358,"path":1043,"stem":1044},{"title":1048,"path":1049,"stem":1050},"Demo","\u002Fhandbook\u002Fsales\u002Fmeetings\u002Fdemo","handbook\u002Fsales\u002Fmeetings\u002Fdemo",{"title":1052,"path":1053,"stem":1054},"Discovery","\u002Fhandbook\u002Fsales\u002Fmeetings\u002Fdiscovery","handbook\u002Fsales\u002Fmeetings\u002Fdiscovery",{"title":1056,"path":1057,"stem":1058},"Poc","\u002Fhandbook\u002Fsales\u002Fmeetings\u002Fpoc","handbook\u002Fsales\u002Fmeetings\u002Fpoc",{"title":1060,"path":1061,"stem":1062},"Sales Team Operating Principles","\u002Fhandbook\u002Fsales\u002Foperating-principles","handbook\u002Fsales\u002Foperating-principles",{"title":1064,"path":1065,"stem":1066,"children":1067,"page":-1},"Commercial Organization","\u002Fhandbook\u002Fsales\u002Forg","handbook\u002Fsales\u002Forg\u002Findex",[1068,1069],{"title":1064,"path":1065,"stem":1066},{"title":1070,"path":1071,"stem":1072,"children":1073},"Account Executives","\u002Fhandbook\u002Fsales\u002Forg\u002Faccount-executives","handbook\u002Fsales\u002Forg\u002Faccount-executives\u002Findex",[1074],{"title":1070,"path":1071,"stem":1072},{"title":1076,"path":1077,"stem":1078},"Partnerships","\u002Fhandbook\u002Fsales\u002Fpartnerships","handbook\u002Fsales\u002Fpartnerships",{"title":1080,"path":1081,"stem":1082,"children":1083},"Processes","\u002Fhandbook\u002Fsales\u002Fprocesses","handbook\u002Fsales\u002Fprocesses\u002Findex",[1084],{"title":1080,"path":1081,"stem":1082},{"title":1086,"path":1087,"stem":1088},"Professional Services","\u002Fhandbook\u002Fsales\u002Fprofessional-services","handbook\u002Fsales\u002Fprofessional-services",{"title":1090,"path":1091,"stem":1092},"Regions","\u002Fhandbook\u002Fsales\u002Fregions","handbook\u002Fsales\u002Fregions",{"title":1094,"path":1095,"stem":1096},"Sales Deck","\u002Fhandbook\u002Fsales\u002Fsales-deck","handbook\u002Fsales\u002Fsales-deck",1780070543699]