[{"data":1,"prerenderedAt":2078},["ShallowReactive",2],{"handbook-\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fpersonas":3,"handbook-nav":1368},{"id":4,"title":5,"body":6,"description":16,"extension":1361,"meta":1362,"navigation":1363,"path":1364,"seo":1365,"stem":1366,"__hash__":1367},"handbook\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fpersonas\u002Findex.md","Personas",{"type":7,"value":8,"toc":1342},"minimark",[9,13,17,20,34,37,42,48,66,75,91,97,106,111,114,140,144,147,152,172,177,194,199,216,220,223,228,245,250,267,272,289,294,299,319,323,360,364,390,394,397,411,415,419,623,627,779,783,937,941,1139,1143,1309,1313,1321],[10,11,5],"h1",{"id":12},"personas",[14,15,16],"p",{},"Personas are fictional characters that represent the different users we expect to interact with FlowFuse as a brand and\u002For platform. Personas are a generalized way of talking about the ideal target we are aiming to communicate with and design for.",[14,18,19],{},"Personas help us not only define our messaging and marketing delivery, but also our product. Keeping personas in mind allows us to use the correct language and make the best decisions to address their specific problems and pain points.",[14,21,22,23,28,29,33],{},"As outlined in our ",[24,25,27],"a",{"href":26},"\u002Fhandbook\u002Fmarketing\u002Fbrand-voice\u002F","brand voice",", FlowFuse serves as ",[30,31,32],"strong",{},"a trusted partner for industrial engineers and developers navigating digital transformation",". We position ourselves as \"the engineer's enabler — technical enough to be respected, accessible enough to be adopted.\" This approach ensures our communication is aligned, consistent, and memorable across all organizational levels.",[14,35,36],{},"Our personas are structured around three strategic layers that reflect the typical FlowFuse adoption journey, with each layer playing distinct roles in the decision-making process:",[38,39,41],"h5",{"id":40},"three-layer-sales-structure","Three-Layer Sales Structure",[14,43,44,47],{},[30,45,46],{},"Layer 1 - Users (End-users & Advocates)","\nFlowFuse serves as their reliable, technically-grounded partner for daily operational challenges.",[49,50,51,59],"ul",{},[52,53,54,58],"li",{},[24,55,57],{"href":56},"#peter%2C-automation-and-controls-engineer","Peter Automation and Controls Engineer"," - Uses Node-RED, MQTT, and industrial protocols",[52,60,61,65],{},[24,62,64],{"href":63},"#sarah%2C-process-engineer","Sarah Process Engineer"," - Works with data and industrial processes",[14,67,68,71,74],{},[30,69,70],{},"Layer 2 - Champions (Technical Influencers & Evaluators)",[72,73],"br",{},"\nFlowFuse demonstrates value through practical, straightforward solutions that address real business needs.",[49,76,77,84],{},[52,78,79,83],{},[24,80,82],{"href":81},"#steve%2C-plant-engineer","Steve Plant Engineer"," - Needs convincing through proven results and clear ROI",[52,85,86,90],{},[24,87,89],{"href":88},"#isabella%2C-iiot-project-lead","Isabella IIoT Project Lead"," - IT\u002FOT bridge seeking dependable platform for digital transformation",[14,92,93,96],{},[30,94,95],{},"Layer 3 - Buyers (Economic Decision-Makers)","\nFlowFuse provides transparent, enterprise-ready solutions with measurable impact on business outcomes.",[49,98,99],{},[52,100,101,105],{},[24,102,104],{"href":103},"#paul%2C-plant-manager","Paul Plant Manager"," - Final decision maker focused on operational efficiency and innovation",[107,108,110],"h4",{"id":109},"layer-interactions-influence-flow","Layer Interactions & Influence Flow",[14,112,113],{},"The personas influence each other in a structured flow that mirrors typical B2B technology adoption:",[49,115,116,122,128,134],{},[52,117,118,121],{},[30,119,120],{},"Users → Champions",": End-users like Peter and Sarah identify operational challenges and advocate for solutions to their engineering managers. Their hands-on experience and technical credibility make them powerful advocates for FlowFuse's capabilities.",[52,123,124,127],{},[30,125,126],{},"Champions → Buyers",": Technical influencers like Steve and Isabella evaluate solutions, build business cases, and present recommendations to executive decision-makers. They translate technical benefits into business value propositions.",[52,129,130,133],{},[30,131,132],{},"Buyers ← → Champions",": Decision-makers like Paul rely on champions for technical validation while providing budget authority and strategic direction. This bidirectional relationship ensures alignment between technical capabilities and business objectives.",[52,135,136,139],{},[30,137,138],{},"Cross-layer Communication",": Users often directly influence buyers through demonstration of results and ROI, while buyers set constraints and requirements that flow down to champions and users.",[107,141,143],{"id":142},"sales-funnel-stages-by-layer","Sales Funnel Stages by Layer",[14,145,146],{},"Each persona layer engages with FlowFuse at different stages of the sales funnel:",[14,148,149],{},[30,150,151],{},"Awareness Stage",[49,153,154,160,166],{},[52,155,156,159],{},[30,157,158],{},"Users",": Discover FlowFuse through technical communities, Node-RED forums, industrial automation conferences",[52,161,162,165],{},[30,163,164],{},"Champions",": Learn about FlowFuse through industry publications, vendor evaluations, peer networks",[52,167,168,171],{},[30,169,170],{},"Buyers",": Become aware through business publications, executive briefings, strategic planning sessions",[14,173,174],{},[30,175,176],{},"Consideration Stage",[49,178,179,184,189],{},[52,180,181,183],{},[30,182,158],{},": Evaluate technical capabilities, test integrations, assess ease of implementation",[52,185,186,188],{},[30,187,164],{},": Analyze business impact, compare alternatives, build ROI calculations",[52,190,191,193],{},[30,192,170],{},": Review strategic alignment, assess vendor stability, evaluate total cost of ownership",[14,195,196],{},[30,197,198],{},"Decision Stage",[49,200,201,206,211],{},[52,202,203,205],{},[30,204,158],{},": Provide technical validation and implementation feedback",[52,207,208,210],{},[30,209,164],{},": Present business cases and recommendations to decision-makers",[52,212,213,215],{},[30,214,170],{},": Make final purchasing decisions based on business value and risk assessment",[107,217,219],{"id":218},"marketing-materials-by-layer","Marketing Materials by Layer",[14,221,222],{},"Each persona layer requires targeted content that addresses their specific needs and decision-making criteria:",[14,224,225],{},[30,226,227],{},"Users (End-users & Advocates)",[49,229,230,233,236,239,242],{},[52,231,232],{},"Technical documentation and integration guides",[52,234,235],{},"Video tutorials and how-to content",[52,237,238],{},"Community forum discussions and peer testimonials",[52,240,241],{},"Hands-on trial experiences and sandbox environments",[52,243,244],{},"Technical webinars and training sessions",[14,246,247],{},[30,248,249],{},"Champions (Technical Influencers & Evaluators)",[49,251,252,255,258,261,264],{},[52,253,254],{},"ROI calculators and business case templates",[52,256,257],{},"Comparative analysis and competitive positioning",[52,259,260],{},"Solution architecture diagrams and technical specifications",[52,262,263],{},"Case studies demonstrating measurable business outcomes",[52,265,266],{},"Proof-of-concept implementation guides",[14,268,269],{},[30,270,271],{},"Buyers (Economic Decision-Makers)",[49,273,274,277,280,283,286],{},[52,275,276],{},"Executive briefings and strategic whitepapers",[52,278,279],{},"Total cost of ownership (TCO) analyses",[52,281,282],{},"Vendor stability and roadmap documentation",[52,284,285],{},"Security and compliance certifications",[52,287,288],{},"Customer success stories from similar organizations",[290,291,293],"h2",{"id":292},"persona-template","Persona Template",[295,296,298],"h3",{"id":297},"profile","Profile",[49,300,301,307,313],{},[52,302,303,306],{},[30,304,305],{},"Name",": Naming your Persona is very important to increase empathy with them. Having them named is shown to make relating to their situation easier to do, and result in better product decisions.",[52,308,309,312],{},[30,310,311],{},"Picture",": What does the persona look like? Choose a realistic and believable picture.",[52,314,315,318],{},[30,316,317],{},"Age",": Choose a realistic age for the persona, this can also be a range if needs be, but try to keep it fairly precise.",[295,320,322],{"id":321},"details","Details",[49,324,325,331,337,348,354],{},[52,326,327,330],{},[30,328,329],{},"Occupation",": What is their professional occupation? This doesn't have to correlate directly to why they're a Persona, but can play a very important role defining them.",[52,332,333,336],{},[30,334,335],{},"Purchasing Role",": Where in the hierarchy of a purchasing decision do they sit, and to what scale could we expect such a decision to bring in financially?",[52,338,339,342,343,347],{},[30,340,341],{},"Technical Skillset",": This is a FlowFuse-specific characteristic we've introduced for our Personas. It's important as a low-code platform to consider technical skillsets, that developers or those in the technical industry such as ourselves may take for granted, and even ",[344,345,346],"em",{},"how"," they've learned their technical skillset, should they have one.",[52,349,350,353],{},[30,351,352],{},"Node-RED Experience",": Another FlowFuse-specific detail. This helps us frame the sales\u002Fmarketing strategy for this Persona, and will also frame explanations of what FlowFuse is and does.",[52,355,356,359],{},[30,357,358],{},"Additional information",": A catch-all for any other remarks or comments to be made for the persona.",[295,361,363],{"id":362},"behaviours","Behaviours",[49,365,366,372,378,384],{},[52,367,368,371],{},[30,369,370],{},"Interests",": What personal and professional interests does this person have?",[52,373,374,377],{},[30,375,376],{},"Motivations",": Why does this persona do what they do? What drives them?",[52,379,380,383],{},[30,381,382],{},"Influences",": Where do they get their opinions from? What sources of information influence their own decision making?",[52,385,386,389],{},[30,387,388],{},"Needs & Expectations",": What does this persona need in their day-to-day life to help them? What are their baseline expectiations for what \"good\" or \"valuable\" looks like?",[295,391,393],{"id":392},"goals","Goals",[14,395,396],{},"What problem does the persona want to solve, or which benefit does the character seek? Why would the persona want to use or buy FlowFuse?",[49,398,399,405],{},[52,400,401,404],{},[30,402,403],{},"Job To Be Done",": In the context of the persona, what are they trying to achieve?",[52,406,407,410],{},[30,408,409],{},"Challenges",": What are their regular blockers and pain points when trying to work towards their goals?",[290,412,414],{"id":413},"persona-profiles","Persona Profiles",[295,416,418],{"id":417},"paul-plant-manager","Paul, Plant Manager",[420,421,432,433,432,535],"div",{"className":422},[423,424,425,426,427,428,429,430,431],"persona-card","rounded-md","bg-gray-900","text-white","p-4","border-2","border-black","flex","flex-col","\n    ",[420,434,441,442,441,472,432],{"className":435},[430,436,437,438,439,440],"gap-6","border-b-2","border-red-400","pb-3","w-full","\n        ",[420,443,451,452,451,459,451,468,441],{"className":444},[445,446,447,448,449,450],"w-48","py-2","pr-6","text-center","border-r-2","border-teal-400","\n            ",[453,454],"img",{"className":455,"src":458},[440,424,428,456,457],"border-white","m-auto","\u002Fhandbook\u002Fimages\u002Fpersonas\u002Fpaul.jpg",[460,461,467],"label",{"className":462},[463,464,465,466],"block","mt-2","font-medium","text-2xl","Paul",[460,469,471],{"className":470},[463],"Plant Manager",[420,473,451,475,451,490,451,502,451,513,451,524,441],{"className":474},[446],[420,476,478,479,478,484,451],{"className":477},[430,431],"\n                ",[460,480,483],{"className":481},[482],"font-bold","Age:",[485,486,489],"span",{"className":487},[488],"leading-6","52",[420,491,478,494,478,498,451],{"className":492},[430,431,493],"mt-1",[460,495,497],{"className":496},[482],"Occupation:",[485,499,501],{"className":500},[488],"Plant Manager\u002FExec, Manufacturing Inc.",[420,503,478,505,478,509,451],{"className":504},[430,431,493],[460,506,508],{"className":507},[482],"Purchasing Role:",[485,510,512],{"className":511},[488],"Final Decision Maker, Architect. >$50k. High Influence",[420,514,478,516,478,520,451],{"className":515},[430,431,493],[460,517,519],{"className":518},[482],"Technical Skillset:",[485,521,523],{"className":522},[488],"Mechanical Engineering, MEng",[420,525,478,527,478,531,451],{"className":526},[430,431,493],[460,528,530],{"className":529},[482],"Node-RED Experience:",[485,532,534],{"className":533},[488],"Never heard of it",[420,536,441,539,441,560,441,578,441,595,441,609,432],{"className":537},[538],"pt-3",[420,540,451,542,451,546,441],{"className":541},[430,431],[460,543,545],{"className":544},[482],"Job to be done:",[49,547,478,548,478,551,478,554,478,557,451],{},[52,549,550],{},"Responsible for the overall production and profit of the products",[52,552,553],{},"Sets guidelines for investments and serves as the final decision-making authority",[52,555,556],{},"Responsible for growth of the plant",[52,558,559],{},"Ongoing investment planning and budget setting for new machines and new employees",[420,561,451,563,451,567,441],{"className":562},[430,431],[460,564,566],{"className":565},[482],"Motivations:",[49,568,478,569,478,572,478,575,451],{},[52,570,571],{},"Wants the factory to run smoothly",[52,573,574],{},"Wants to improve the economic and future situation of the plant",[52,576,577],{},"Data & facts",[420,579,451,581,451,584,441],{"className":580},[430,431],[460,582,583],{},"Influences:",[49,585,478,586,478,589,478,592,451],{},[52,587,588],{},"Conferences",[52,590,591],{},"LinkedIn",[52,593,594],{},"Network",[420,596,451,598,451,601,441],{"className":597},[430,431],[460,599,600],{},"Needs & Expectations:",[49,602,478,603,478,606,451],{},[52,604,605],{},"Easy access to reporting",[52,607,608],{},"Transparency",[420,610,451,612,451,615,441],{"className":611},[430,431],[460,613,614],{},"Biggest Challenges:",[49,616,478,617,478,620,451],{},[52,618,619],{},"Creating an innovative factory",[52,621,622],{},"Improve the economic situation",[295,624,626],{"id":625},"steve-plant-engineer","Steve, Plant Engineer",[420,628,432,630,432,700],{"className":629},[423,424,425,426,427,428,429,430,431],[420,631,441,633,441,648,432],{"className":632},[430,436,437,438,439,440],[420,634,451,636,451,640,451,644,441],{"className":635},[445,446,447,448,449,450],[453,637],{"className":638,"src":639},[440,424,428,456,457],"\u002Fhandbook\u002Fimages\u002Fpersonas\u002Fsteve.jpg",[460,641,643],{"className":642},[463,464,465,466],"Steve",[460,645,647],{"className":646},[463],"Plant Engineer",[420,649,451,651,451,661,451,671,451,681,451,690,441],{"className":650},[446],[420,652,478,654,478,657,451],{"className":653},[430,431],[460,655,483],{"className":656},[482],[485,658,660],{"className":659},[488],"46",[420,662,478,664,478,667,451],{"className":663},[430,431,493],[460,665,497],{"className":666},[482],[485,668,670],{"className":669},[488],"Plant Engineer, Manufacturing Inc.",[420,672,478,674,478,677,451],{"className":673},[430,431,493],[460,675,508],{"className":676},[482],[485,678,680],{"className":679},[488],"Decision Maker. >$15k. High Influence",[420,682,478,684,478,687,451],{"className":683},[430,431,493],[460,685,519],{"className":686},[482],[485,688,523],{"className":689},[488],[420,691,478,693,478,696,451],{"className":692},[430,431,493],[460,694,530],{"className":695},[482],[485,697,699],{"className":698},[488],"Knows of it",[420,701,441,703,441,726,441,741,441,752,441,763,432],{"className":702},[538],[420,704,451,706,451,709,441],{"className":705},[430,431],[460,707,545],{"className":708},[482],[49,710,478,711,478,714,478,717,478,720,478,723,451],{},[52,712,713],{},"Responsible for the design, production, and maintenance of a line or facility",[52,715,716],{},"Sets guidelines for mechanical design of a facility",[52,718,719],{},"Responsible for identifying opportunities for increased production",[52,721,722],{},"Ongoing investment planning and budget setting for new machines ",[52,724,725],{},"Prepares meaningful KPIs together with the production planner",[420,727,451,729,451,732,441],{"className":728},[430,431],[460,730,566],{"className":731},[482],[49,733,478,734,478,736,478,739,451],{},[52,735,571],{},[52,737,738],{},"Downtime Reduction",[52,740,577],{},[420,742,451,744,451,746,441],{"className":743},[430,431],[460,745,583],{},[49,747,478,748,478,750,451],{},[52,749,588],{},[52,751,594],{},[420,753,451,755,451,757,441],{"className":754},[430,431],[460,756,600],{},[49,758,478,759,478,761,451],{},[52,760,605],{},[52,762,608],{},[420,764,451,766,451,768,441],{"className":765},[430,431],[460,767,614],{},[49,769,478,770,478,773,478,776,451],{},[52,771,772],{},"Predictive Maintenance",[52,774,775],{},"Downtime Reporting",[52,777,778],{},"Process Visibility",[295,780,782],{"id":781},"sarah-process-engineer","Sarah, Process Engineer",[420,784,432,786,432,856],{"className":785},[423,424,425,426,427,428,429,430,431],[420,787,441,789,441,804,432],{"className":788},[430,436,437,438,439,440],[420,790,451,792,451,796,451,800,441],{"className":791},[445,446,447,448,449,450],[453,793],{"className":794,"src":795},[440,424,428,456,457],"\u002Fhandbook\u002Fimages\u002Fpersonas\u002Fsarah.jpg",[460,797,799],{"className":798},[463,464,465,466],"Sarah",[460,801,803],{"className":802},[463],"Process Engineer",[420,805,451,807,451,817,451,827,451,837,451,847,441],{"className":806},[446],[420,808,478,810,478,813,451],{"className":809},[430,431],[460,811,483],{"className":812},[482],[485,814,816],{"className":815},[488],"28",[420,818,478,820,478,823,451],{"className":819},[430,431,493],[460,821,497],{"className":822},[482],[485,824,826],{"className":825},[488],"Process Engineer, Manufacturing Inc.",[420,828,478,830,478,833,451],{"className":829},[430,431,493],[460,831,508],{"className":832},[482],[485,834,836],{"className":835},[488],"Influencer, user",[420,838,478,840,478,843,451],{"className":839},[430,431,493],[460,841,519],{"className":842},[482],[485,844,846],{"className":845},[488],"Industrial Engineering",[420,848,478,850,478,853,451],{"className":849},[430,431,493],[460,851,530],{"className":852},[482],[485,854,699],{"className":855},[488],[420,857,441,859,441,882,441,897,441,913,441,924,432],{"className":858},[538],[420,860,451,862,451,865,441],{"className":861},[430,431],[460,863,545],{"className":864},[482],[49,866,478,867,478,870,478,873,478,876,478,879,451],{},[52,868,869],{},"Responsible for the design",[52,871,872],{},"Identify process flow bottle necks",[52,874,875],{},"Report on productivity and efficiency of a production line",[52,877,878],{},"Identify quality problems and is the quality engineer if one isn't present",[52,880,881],{},"Identifies meaningful KPIs and creates them",[420,883,451,885,451,888,441],{"className":884},[430,431],[460,886,566],{"className":887},[482],[49,889,478,890,478,892,478,895,451],{},[52,891,571],{},[52,893,894],{},"Quality production",[52,896,577],{},[420,898,451,900,451,902,441],{"className":899},[430,431],[460,901,583],{},[49,903,478,904,478,907,478,910,451],{},[52,905,906],{},"Industry specific Conferences",[52,908,909],{},"Peers",[52,911,912],{},"Automation and Controls Engineers",[420,914,451,916,451,918,441],{"className":915},[430,431],[460,917,600],{},[49,919,478,920,478,922,451],{},[52,921,605],{},[52,923,608],{},[420,925,451,927,451,929,441],{"className":926},[430,431],[460,928,614],{},[49,930,478,931,478,934,451],{},[52,932,933],{},"Data Access",[52,935,936],{},"Real Time Analytics",[295,938,940],{"id":939},"isabella-iiot-project-lead","Isabella, IIoT Project Lead",[420,942,432,944,432,1015],{"className":943},[423,424,425,426,427,428,429,430,431],[420,945,441,947,441,962,432],{"className":946},[430,436,437,438,439,440],[420,948,451,950,451,954,441,958,441],{"className":949},[445,446,447,448,449,450],[453,951],{"className":952,"src":953},[440,424,428,456,457],"\u002Fhandbook\u002Fimages\u002Fpersonas\u002Fisabella.jpg",[460,955,957],{"className":956},[463,464,465,466],"Isabella",[460,959,961],{"className":960},[463],"IIoT Project Lead & Industrial IT Architect",[420,963,451,965,451,975,451,985,451,995,451,1005,441],{"className":964},[446],[420,966,478,968,478,971,451],{"className":967},[430,431],[460,969,483],{"className":970},[482],[485,972,974],{"className":973},[488],"35–52",[420,976,478,978,478,981,451],{"className":977},[430,431,493],[460,979,497],{"className":980},[482],[485,982,984],{"className":983},[488],"Head of Industrial IT \u002F IIoT Project Lead \u002F IT-OT Architect \u002F Digital Transformation Lead at manufacturing organizations (single plant to multi-plant international groups)",[420,986,478,988,478,991,451],{"className":987},[430,431,493],[460,989,508],{"className":990},[482],[485,992,994],{"className":993},[488],"$50k–$500k+ budget authority, Strategic buyer and technical influencer",[420,996,478,998,478,1001,451],{"className":997},[430,431,493],[460,999,519],{"className":1000},[482],[485,1002,1004],{"className":1003},[488],"Deep industrial networking, protocols (OPC UA, MQTT, Modbus), cloud\u002Fedge architectures, cybersecurity, enterprise IT. Often self-taught, stays current through industry events.",[420,1006,478,1008,478,1011,451],{"className":1007},[430,431,493],[460,1009,530],{"className":1010},[482],[485,1012,1014],{"className":1013},[488],"Familiar with Node-RED as flexible integration tool. Experience from plant implementations to multi-site POCs. Seeks scalable, enterprise-ready solutions.",[420,1016,441,1018,441,1044,441,1067,441,1089,441,1114,432],{"className":1017},[538],[420,1019,451,1021,451,1024,441],{"className":1020},[430,431],[460,1022,545],{"className":1023},[482],[49,1025,478,1026,478,1029,478,1032,478,1035,478,1038,478,1041,451],{},[52,1027,1028],{},"Architect and deploy unified, scalable data collection and management platform across manufacturing sites",[52,1030,1031],{},"Enable secure, reliable, cost-effective access to operational data for analytics and business intelligence",[52,1033,1034],{},"Define IT\u002FOT architecture from machine level to global enterprise level",[52,1036,1037],{},"Coordinate handover to Operations for software component management",[52,1039,1040],{},"Manage integration of new facilities via M&A or expansion",[52,1042,1043],{},"Interface between IT department and OT departments",[420,1045,451,1047,451,1050,441],{"className":1046},[430,431],[460,1048,566],{"className":1049},[482],[49,1051,478,1052,478,1055,478,1058,478,1061,478,1064,451],{},[52,1053,1054],{},"Deliver measurable business value through scalable, reliable technology solutions",[52,1056,1057],{},"Drive digital transformation and increase IIoT maturity across organization",[52,1059,1060],{},"Reduce complexity across tech stack while enabling operational excellence",[52,1062,1063],{},"Build future-proof data infrastructure supporting business growth",[52,1065,1066],{},"Demonstrate clear ROI and strategic value of IT investments to stakeholders",[420,1068,451,1070,451,1072,441],{"className":1069},[430,431],[460,1071,583],{},[49,1073,478,1074,478,1077,478,1080,478,1083,478,1086,451],{},[52,1075,1076],{},"Peer recommendations and industry analyst reports",[52,1078,1079],{},"Technical communities (Node-RED forums, IIoT networks)",[52,1081,1082],{},"Industry conferences, podcasts, professional networks",[52,1084,1085],{},"Direct POC results and reference cases from similar manufacturers",[52,1087,1088],{},"System integrators and technology partners",[420,1090,451,1092,451,1094,441],{"className":1091},[430,431],[460,1093,600],{},[49,1095,478,1096,478,1099,478,1102,478,1105,478,1108,478,1111,451],{},[52,1097,1098],{},"Tools that interact seamlessly with industrial equipment and provide data to enterprise systems",[52,1100,1101],{},"Centralized management across multiple plants with flexible licensing",[52,1103,1104],{},"Seamless multi-protocol support with high availability and redundancy",[52,1106,1107],{},"Standards-compliant solutions with enterprise-grade security",[52,1109,1110],{},"Ability to quickly onboard new facilities and integrate acquired systems",[52,1112,1113],{},"Vendor-neutral approach with clear architecture documentation",[420,1115,451,1117,451,1119,441],{"className":1116},[430,431],[460,1118,614],{},[49,1120,478,1121,478,1124,478,1127,478,1130,478,1133,478,1136,451],{},[52,1122,1123],{},"Legacy solutions difficult to scale, requiring excessive manual intervention",[52,1125,1126],{},"Systems tied to specific vendors or Windows-based platforms creating lock-in",[52,1128,1129],{},"Establishing and maintaining IIoT standards across diverse manufacturing environments",[52,1131,1132],{},"Managing complexity while ensuring high availability and security",[52,1134,1135],{},"Proving added value and ROI to production stakeholders and executive leadership",[52,1137,1138],{},"Rapidly integrating new plants and acquired company systems",[295,1140,1142],{"id":1141},"peter-automation-and-controls-engineer","Peter, Automation and Controls Engineer",[420,1144,432,1146,432,1217],{"className":1145},[423,424,425,426,427,428,429,430,431],[420,1147,441,1149,441,1164,432],{"className":1148},[430,436,437,438,439,440],[420,1150,451,1152,451,1156,451,1160,441],{"className":1151},[445,446,447,448,449,450],[453,1153],{"className":1154,"src":1155},[440,424,428,456,457],"\u002Fhandbook\u002Fimages\u002Fpersonas\u002Fpeter.jpg",[460,1157,1159],{"className":1158},[463,464,465,466],"Peter",[460,1161,1163],{"className":1162},[463],"Automation and Controls Engineer",[420,1165,451,1167,451,1177,451,1187,451,1197,451,1207,441],{"className":1166},[446],[420,1168,478,1170,478,1173,451],{"className":1169},[430,431],[460,1171,483],{"className":1172},[482],[485,1174,1176],{"className":1175},[488],"42",[420,1178,478,1180,478,1183,451],{"className":1179},[430,431,493],[460,1181,497],{"className":1182},[482],[485,1184,1186],{"className":1185},[488],"Automation and Controls Engineering Team Lead, Manufacturing Inc.",[420,1188,478,1190,478,1193,451],{"className":1189},[430,431,493],[460,1191,508],{"className":1192},[482],[485,1194,1196],{"className":1195},[488],"$15k, Medium Influence",[420,1198,478,1200,478,1203,451],{"className":1199},[430,431,493],[460,1201,519],{"className":1202},[482],[485,1204,1206],{"className":1205},[488],"Electrical Engineering (BEng)",[420,1208,478,1210,478,1213,451],{"className":1209},[430,431,493],[460,1211,530],{"className":1212},[482],[485,1214,1216],{"className":1215},[488],"Has used it for small things",[420,1218,441,1220,441,1251,441,1265,441,1283,441,1293,432],{"className":1219},[538],[420,1221,451,1223,451,1226,441],{"className":1222},[430,431],[460,1224,545],{"className":1225},[482],[49,1227,478,1228,478,1233,478,1236,478,1239,478,1242,478,1245,478,1248,451],{},[52,1229,1230,1231],{},"Works alongside ",[24,1232,799],{"href":63},[52,1234,1235],{},"Management of a team responsible for planning, design, and programming of PLCs",[52,1237,1238],{},"Conception, specification, and programming of Controls Systems",[52,1240,1241],{},"Connection of the control systems to other systems and implementation of process adjustments",[52,1243,1244],{},"Management of the commissioning of machines and production lines and controlling of compliance with software standards in the application",[52,1246,1247],{},"Central contact for control technology",[52,1249,1250],{},"Extract data from control systems and make available to enterprise",[420,1252,451,1254,451,1257,441],{"className":1253},[430,431],[460,1255,566],{"className":1256},[482],[49,1258,478,1259,478,1262,451],{},[52,1260,1261],{},"Visibility into the production",[52,1263,1264],{},"Enabling team member to solve own problems",[420,1266,451,1268,451,1270,441],{"className":1267},[430,431],[460,1269,583],{},[49,1271,478,1272,478,1275,478,1278,478,1280,451],{},[52,1273,1274],{},"System Integrators",[52,1276,1277],{},"PLC OEMs (Siemens, Rockwell, ABB, Beckhoff)",[52,1279,591],{},[52,1281,1282],{},"Trainings",[420,1284,451,1286,451,1288,441],{"className":1285},[430,431],[460,1287,600],{},[49,1289,478,1290,451],{},[52,1291,1292],{},"Wants easy ways to provide PLC data to other systems",[420,1294,451,1296,451,1298,441],{"className":1295},[430,431],[460,1297,614],{},[49,1299,478,1300,478,1303,478,1306,451],{},[52,1301,1302],{},"Budget",[52,1304,1305],{},"Time",[52,1307,1308],{},"Identifying problems gives them work",[290,1310,1312],{"id":1311},"common-use-cases","Common Use Cases",[14,1314,1315,1316,1320],{},"Based on the Personas, the following section describes the most relevant Use Cases that we identified in exchange with our customers. These Use Cases align with the ",[24,1317,1319],{"href":1318},"\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fstrategy\u002F","Product Strategy",".",[1322,1323,1324,1330,1336],"ol",{},[52,1325,1326,1329],{},[30,1327,1328],{},"Data transformation","\nAs Peter, Automation and Controls Engineer,\nI want to connect, collect, and store data from several sources,\nso that I can analyze my data further and ensure it is accessible in a unified manner.",[52,1331,1332,1335],{},[30,1333,1334],{},"Generate actionable insights","\nAs Peter, Automation and Controls Engineer and Sarah, Process Engineer,\nI want to visualize and analyze my data,\nso that I can generate actionable insights from my data.",[52,1337,1338,1341],{},[30,1339,1340],{},"Enterprise Readiness","\nAs Paul, Plant Manager,\nI want a professional partner with seamless enterprise integration, security, and a reliable architecture,\nso that I can use Node-RED in corporate and production environments.",{"title":1343,"searchDepth":1344,"depth":1344,"links":1345},"",2,[1346,1353,1360],{"id":292,"depth":1344,"text":293,"children":1347},[1348,1350,1351,1352],{"id":297,"depth":1349,"text":298},3,{"id":321,"depth":1349,"text":322},{"id":362,"depth":1349,"text":363},{"id":392,"depth":1349,"text":393},{"id":413,"depth":1344,"text":414,"children":1354},[1355,1356,1357,1358,1359],{"id":417,"depth":1349,"text":418},{"id":625,"depth":1349,"text":626},{"id":781,"depth":1349,"text":782},{"id":939,"depth":1349,"text":940},{"id":1141,"depth":1349,"text":1142},{"id":1311,"depth":1344,"text":1312},"md",{"navTitle":5},true,"\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fpersonas",{"title":5,"description":16},"handbook\u002Fengineering\u002Fproduct\u002Fpersonas\u002Findex","EhOKzQe3EEGekOsUwke_cUh4K78Oc2LkFryXr4xmUlQ",[1369],{"title":1370,"path":1371,"stem":1372,"children":1373},"Handbook","\u002Fhandbook","handbook",[1374,1377,1498,1528,1722,1798,1857,1983],{"title":1375,"path":1371,"stem":1376},"FlowFuse Handbook","handbook\u002Findex",{"title":1378,"path":1379,"stem":1380,"children":1381},"Company","\u002Fhandbook\u002Fcompany","handbook\u002Fcompany\u002Findex",[1382,1383,1387,1391,1395,1413,1417,1421,1425,1490,1494],{"title":1378,"path":1379,"stem":1380},{"title":1384,"path":1385,"stem":1386},"Board meetings","\u002Fhandbook\u002Fcompany\u002Fboard","handbook\u002Fcompany\u002Fboard",{"title":1388,"path":1389,"stem":1390},"Communication","\u002Fhandbook\u002Fcompany\u002Fcommunication","handbook\u002Fcompany\u002Fcommunication",{"title":1392,"path":1393,"stem":1394},"How we make decisions","\u002Fhandbook\u002Fcompany\u002Fdecisions","handbook\u002Fcompany\u002Fdecisions",{"title":1396,"path":1397,"stem":1398,"children":1399},"Guides","\u002Fhandbook\u002Fcompany\u002Fguides","handbook\u002Fcompany\u002Fguides\u002Findex",[1400,1401,1405,1409],{"title":1396,"path":1397,"stem":1398},{"title":1402,"path":1403,"stem":1404},"How to use Git","\u002Fhandbook\u002Fcompany\u002Fguides\u002Fgit","handbook\u002Fcompany\u002Fguides\u002Fgit",{"title":1406,"path":1407,"stem":1408},"Google Workspace","\u002Fhandbook\u002Fcompany\u002Fguides\u002Fgworkspace","handbook\u002Fcompany\u002Fguides\u002Fgworkspace",{"title":1410,"path":1411,"stem":1412},"Markdown Guide","\u002Fhandbook\u002Fcompany\u002Fguides\u002Fmarkdown","handbook\u002Fcompany\u002Fguides\u002Fmarkdown",{"title":1414,"path":1415,"stem":1416},"Organizational Structure","\u002Fhandbook\u002Fcompany\u002Forganizational-structure","handbook\u002Fcompany\u002Forganizational-structure",{"title":1418,"path":1419,"stem":1420},"Principles","\u002Fhandbook\u002Fcompany\u002Fprinciples","handbook\u002Fcompany\u002Fprinciples",{"title":1422,"path":1423,"stem":1424},"Remote Work","\u002Fhandbook\u002Fcompany\u002Fremote","handbook\u002Fcompany\u002Fremote",{"title":1426,"path":1427,"stem":1428,"children":1429},"Security","\u002Fhandbook\u002Fcompany\u002Fsecurity","handbook\u002Fcompany\u002Fsecurity\u002Findex",[1430,1431,1435,1439,1443,1447,1451,1455,1459,1463,1467,1471,1475,1479,1482,1486],{"title":1426,"path":1427,"stem":1428},{"title":1432,"path":1433,"stem":1434},"Access Control Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Faccess-control","handbook\u002Fcompany\u002Fsecurity\u002Faccess-control",{"title":1436,"path":1437,"stem":1438},"AI Development and Customer Data Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fai-development-and-customer-data","handbook\u002Fcompany\u002Fsecurity\u002Fai-development-and-customer-data",{"title":1440,"path":1441,"stem":1442},"Asset Management Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fasset-management","handbook\u002Fcompany\u002Fsecurity\u002Fasset-management",{"title":1444,"path":1445,"stem":1446},"Business Continuity & Disaster Recovery Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fbusiness-continuity","handbook\u002Fcompany\u002Fsecurity\u002Fbusiness-continuity",{"title":1448,"path":1449,"stem":1450},"Computer Security","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fcomputer-security","handbook\u002Fcompany\u002Fsecurity\u002Fcomputer-security",{"title":1452,"path":1453,"stem":1454},"Cryptography Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fcryptography","handbook\u002Fcompany\u002Fsecurity\u002Fcryptography",{"title":1456,"path":1457,"stem":1458},"Data Management Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fdata-management","handbook\u002Fcompany\u002Fsecurity\u002Fdata-management",{"title":1460,"path":1461,"stem":1462},"Human Resources Security Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fhuman-resources","handbook\u002Fcompany\u002Fsecurity\u002Fhuman-resources",{"title":1464,"path":1465,"stem":1466},"Incident Response Plan","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fincident-response","handbook\u002Fcompany\u002Fsecurity\u002Fincident-response",{"title":1468,"path":1469,"stem":1470},"Information Security Policy and Acceptable Use Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Finformation-security","handbook\u002Fcompany\u002Fsecurity\u002Finformation-security",{"title":1472,"path":1473,"stem":1474},"Information Security Roles and Responsibilities","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Finformation-security-roles","handbook\u002Fcompany\u002Fsecurity\u002Finformation-security-roles",{"title":1476,"path":1477,"stem":1478},"Operations Security Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Foperations-security","handbook\u002Fcompany\u002Fsecurity\u002Foperations-security",{"title":1456,"path":1480,"stem":1481},"\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Frisk-management","handbook\u002Fcompany\u002Fsecurity\u002Frisk-management",{"title":1483,"path":1484,"stem":1485},"Secure Development Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fsecure-development","handbook\u002Fcompany\u002Fsecurity\u002Fsecure-development",{"title":1487,"path":1488,"stem":1489},"Third-Party Risk Management Policy","\u002Fhandbook\u002Fcompany\u002Fsecurity\u002Fthird-party-risk-management","handbook\u002Fcompany\u002Fsecurity\u002Fthird-party-risk-management",{"title":1491,"path":1492,"stem":1493},"Strategy","\u002Fhandbook\u002Fcompany\u002Fstrategy","handbook\u002Fcompany\u002Fstrategy",{"title":1495,"path":1496,"stem":1497},"Values","\u002Fhandbook\u002Fcompany\u002Fvalues","handbook\u002Fcompany\u002Fvalues",{"title":1499,"path":1500,"stem":1501,"children":1502},"Design","\u002Fhandbook\u002Fdesign","handbook\u002Fdesign\u002Findex",[1503,1504,1508,1512,1516,1520,1524],{"title":1499,"path":1500,"stem":1501},{"title":1505,"path":1506,"stem":1507},"Art Requests","\u002Fhandbook\u002Fdesign\u002Fart-requests","handbook\u002Fdesign\u002Fart-requests",{"title":1509,"path":1510,"stem":1511},"FlowFuse Branding Guidelines","\u002Fhandbook\u002Fdesign\u002Fbranding","handbook\u002Fdesign\u002Fbranding",{"title":1513,"path":1514,"stem":1515},"Design Thinking","\u002Fhandbook\u002Fdesign\u002Fdesign-thinking","handbook\u002Fdesign\u002Fdesign-thinking",{"title":1517,"path":1518,"stem":1519},"Process","\u002Fhandbook\u002Fdesign\u002Fprocess","handbook\u002Fdesign\u002Fprocess",{"title":1521,"path":1522,"stem":1523},"Tools","\u002Fhandbook\u002Fdesign\u002Ftools","handbook\u002Fdesign\u002Ftools",{"title":1525,"path":1526,"stem":1527},"Videos","\u002Fhandbook\u002Fdesign\u002Fvideos","handbook\u002Fdesign\u002Fvideos",{"title":1529,"path":1530,"stem":1531,"children":1532},"Engineering","\u002Fhandbook\u002Fengineering","handbook\u002Fengineering\u002Findex",[1533,1534,1552,1556,1578,1616,1620,1675,1679,1701,1705,1719],{"title":1529,"path":1530,"stem":1531},{"title":1535,"path":1536,"stem":1537,"children":1538},"Contributing","\u002Fhandbook\u002Fengineering\u002Fcontributing","handbook\u002Fengineering\u002Fcontributing\u002Findex",[1539,1540,1544,1548],{"title":1535,"path":1536,"stem":1537},{"title":1541,"path":1542,"stem":1543},"Certified Nodes","\u002Fhandbook\u002Fengineering\u002Fcontributing\u002Fcertified-nodes","handbook\u002Fengineering\u002Fcontributing\u002Fcertified-nodes",{"title":1545,"path":1546,"stem":1547},"Setting up a local FF Tables test environment","\u002Fhandbook\u002Fengineering\u002Fcontributing\u002Fff-tables","handbook\u002Fengineering\u002Fcontributing\u002Fff-tables",{"title":1549,"path":1550,"stem":1551},"FlowFuse Team NPM Registry","\u002Fhandbook\u002Fengineering\u002Fcontributing\u002Fteam-npm-registry","handbook\u002Fengineering\u002Fcontributing\u002Fteam-npm-registry",{"title":1553,"path":1554,"stem":1555},"Dependency Updates","\u002Fhandbook\u002Fengineering\u002Fdependency-updates","handbook\u002Fengineering\u002Fdependency-updates",{"title":1557,"path":1558,"stem":1559,"children":1560},"Front-End","\u002Fhandbook\u002Fengineering\u002Ffrontend","handbook\u002Fengineering\u002Ffrontend\u002Findex",[1561,1562,1566,1570,1574],{"title":1557,"path":1558,"stem":1559},{"title":1563,"path":1564,"stem":1565},"Data Attributes","\u002Fhandbook\u002Fengineering\u002Ffrontend\u002Fdata-attributes","handbook\u002Fengineering\u002Ffrontend\u002Fdata-attributes",{"title":1567,"path":1568,"stem":1569},"Front-End Layouts","\u002Fhandbook\u002Fengineering\u002Ffrontend\u002Flayouts","handbook\u002Fengineering\u002Ffrontend\u002Flayouts",{"title":1571,"path":1572,"stem":1573},"Services","\u002Fhandbook\u002Fengineering\u002Ffrontend\u002Fservices","handbook\u002Fengineering\u002Ffrontend\u002Fservices",{"title":1575,"path":1576,"stem":1577},"Front-End Testing","\u002Fhandbook\u002Fengineering\u002Ffrontend\u002Ftesting","handbook\u002Fengineering\u002Ffrontend\u002Ftesting",{"title":1579,"path":1580,"stem":1581,"children":1582},"Platform Ops","\u002Fhandbook\u002Fengineering\u002Fops","handbook\u002Fengineering\u002Fops\u002Findex",[1583,1584,1588,1592,1596,1600,1604,1608,1612],{"title":1579,"path":1580,"stem":1581},{"title":1585,"path":1586,"stem":1587},"FlowFuse Dedicated","\u002Fhandbook\u002Fengineering\u002Fops\u002Fdedicated","handbook\u002Fengineering\u002Fops\u002Fdedicated",{"title":1589,"path":1590,"stem":1591},"Dependencies within the CI\u002FCD process","\u002Fhandbook\u002Fengineering\u002Fops\u002Fdeployment","handbook\u002Fengineering\u002Fops\u002Fdeployment",{"title":1593,"path":1594,"stem":1595},"Incident Response","\u002Fhandbook\u002Fengineering\u002Fops\u002Fincident-response","handbook\u002Fengineering\u002Fops\u002Fincident-response",{"title":1597,"path":1598,"stem":1599},"Observability","\u002Fhandbook\u002Fengineering\u002Fops\u002Fobservability","handbook\u002Fengineering\u002Fops\u002Fobservability",{"title":1601,"path":1602,"stem":1603},"Production Environment","\u002Fhandbook\u002Fengineering\u002Fops\u002Fproduction","handbook\u002Fengineering\u002Fops\u002Fproduction",{"title":1605,"path":1606,"stem":1607},"How to Update Stacks on Production","\u002Fhandbook\u002Fengineering\u002Fops\u002Fproduction-stack-update","handbook\u002Fengineering\u002Fops\u002Fproduction-stack-update",{"title":1609,"path":1610,"stem":1611},"FlowFuse Expert","\u002Fhandbook\u002Fengineering\u002Fops\u002Fself-hosted-assistant","handbook\u002Fengineering\u002Fops\u002Fself-hosted-assistant",{"title":1613,"path":1614,"stem":1615},"Staging Environment","\u002Fhandbook\u002Fengineering\u002Fops\u002Fstaging","handbook\u002Fengineering\u002Fops\u002Fstaging",{"title":1617,"path":1618,"stem":1619},"Packaging Guidelines","\u002Fhandbook\u002Fengineering\u002Fpackaging","handbook\u002Fengineering\u002Fpackaging",{"title":1621,"path":1622,"stem":1623,"children":1624},"Product","\u002Fhandbook\u002Fengineering\u002Fproduct","handbook\u002Fengineering\u002Fproduct\u002Findex",[1625,1626,1630,1634,1638,1642,1646,1649,1653,1656,1659,1663,1667,1671],{"title":1621,"path":1622,"stem":1623},{"title":1627,"path":1628,"stem":1629},"Blueprints","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fblueprints","handbook\u002Fengineering\u002Fproduct\u002Fblueprints",{"title":1631,"path":1632,"stem":1633},"Node-RED Dashboard 2.0 - Project","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fdashboard","handbook\u002Fengineering\u002Fproduct\u002Fdashboard",{"title":1635,"path":1636,"stem":1637},"Product Feedback","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Ffeedback","handbook\u002Fengineering\u002Fproduct\u002Ffeedback",{"title":1639,"path":1640,"stem":1641},"Glossary","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fglossary","handbook\u002Fengineering\u002Fproduct\u002Fglossary",{"title":1643,"path":1644,"stem":1645},"Product Metrics","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fmetrics","handbook\u002Fengineering\u002Fproduct\u002Fmetrics",{"title":5,"path":1364,"stem":1366,"children":1647},[1648],{"title":5,"path":1364,"stem":1366},{"title":1650,"path":1651,"stem":1652},"Pricing Principles","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fpricing","handbook\u002Fengineering\u002Fproduct\u002Fpricing",{"title":1418,"path":1654,"stem":1655},"\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fprinciples","handbook\u002Fengineering\u002Fproduct\u002Fprinciples",{"title":1319,"path":1657,"stem":1658},"\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fstrategy","handbook\u002Fengineering\u002Fproduct\u002Fstrategy",{"title":1660,"path":1661,"stem":1662},"Product Growth","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Ftelemetry","handbook\u002Fengineering\u002Fproduct\u002Ftelemetry",{"title":1664,"path":1665,"stem":1666},"Versioning","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fversioning","handbook\u002Fengineering\u002Fproduct\u002Fversioning",{"title":1668,"path":1669,"stem":1670},"Market Segments","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fverticals","handbook\u002Fengineering\u002Fproduct\u002Fverticals",{"title":1672,"path":1673,"stem":1674},"Vision","\u002Fhandbook\u002Fengineering\u002Fproduct\u002Fvision","handbook\u002Fengineering\u002Fproduct\u002Fvision",{"title":1676,"path":1677,"stem":1678},"Project Management","\u002Fhandbook\u002Fengineering\u002Fproject-management","handbook\u002Fengineering\u002Fproject-management",{"title":1680,"path":1681,"stem":1682,"children":1683},"Releases","\u002Fhandbook\u002Fengineering\u002Freleases","handbook\u002Fengineering\u002Freleases\u002Findex",[1684,1685,1689,1693,1697],{"title":1680,"path":1681,"stem":1682},{"title":1686,"path":1687,"stem":1688},"Dashboard 2.0 Release Process","\u002Fhandbook\u002Fengineering\u002Freleases\u002Fdashboard-2","handbook\u002Fengineering\u002Freleases\u002Fdashboard-2",{"title":1690,"path":1691,"stem":1692},"Digital Ocean Release Process","\u002Fhandbook\u002Fengineering\u002Freleases\u002Fdigital-ocean","handbook\u002Fengineering\u002Freleases\u002Fdigital-ocean",{"title":1694,"path":1695,"stem":1696},"Release Process","\u002Fhandbook\u002Fengineering\u002Freleases\u002Fprocess","handbook\u002Fengineering\u002Freleases\u002Fprocess",{"title":1698,"path":1699,"stem":1700},"Writing Changelog Posts","\u002Fhandbook\u002Fengineering\u002Freleases\u002Fwriting-changelog","handbook\u002Fengineering\u002Freleases\u002Fwriting-changelog",{"title":1702,"path":1703,"stem":1704},"Security Reporting Policy","\u002Fhandbook\u002Fengineering\u002Fsecurity","handbook\u002Fengineering\u002Fsecurity",{"title":1706,"path":1707,"stem":1708,"children":1709},"Support","\u002Fhandbook\u002Fengineering\u002Fsupport","handbook\u002Fengineering\u002Fsupport\u002Findex",[1710,1711,1715],{"title":1706,"path":1707,"stem":1708},{"title":1712,"path":1713,"stem":1714},"Support Triage Duty","\u002Fhandbook\u002Fengineering\u002Fsupport\u002Ftriage","handbook\u002Fengineering\u002Fsupport\u002Ftriage",{"title":1716,"path":1717,"stem":1718},"Troubleshooting","\u002Fhandbook\u002Fengineering\u002Fsupport\u002Ftroubleshooting","handbook\u002Fengineering\u002Fsupport\u002Ftroubleshooting",{"title":1521,"path":1720,"stem":1721},"\u002Fhandbook\u002Fengineering\u002Ftools","handbook\u002Fengineering\u002Ftools",{"title":1723,"path":1724,"stem":1725,"children":1726},"Marketing department","\u002Fhandbook\u002Fmarketing","handbook\u002Fmarketing\u002Findex",[1727,1728,1732,1736,1750,1754,1758,1762,1766,1770,1774,1778,1782,1786,1790,1794],{"title":1723,"path":1724,"stem":1725},{"title":1729,"path":1730,"stem":1731},"Blog","\u002Fhandbook\u002Fmarketing\u002Fblog","handbook\u002Fmarketing\u002Fblog",{"title":1733,"path":1734,"stem":1735},"Brand Personality, Tone of Voice & Character","\u002Fhandbook\u002Fmarketing\u002Fbrand-voice","handbook\u002Fmarketing\u002Fbrand-voice",{"title":1737,"path":1738,"stem":1739,"children":1740},"Community","\u002Fhandbook\u002Fmarketing\u002Fcommunity","handbook\u002Fmarketing\u002Fcommunity\u002Findex",[1741,1742,1746],{"title":1737,"path":1738,"stem":1739},{"title":1743,"path":1744,"stem":1745},"Community Guidelines","\u002Fhandbook\u002Fmarketing\u002Fcommunity\u002Fcommunity-guidelines","handbook\u002Fmarketing\u002Fcommunity\u002Fcommunity-guidelines",{"title":1747,"path":1748,"stem":1749},"Forums And Support","\u002Fhandbook\u002Fmarketing\u002Fcommunity\u002Fforums-and-support","handbook\u002Fmarketing\u002Fcommunity\u002Fforums-and-support",{"title":1751,"path":1752,"stem":1753},"Customer Stories","\u002Fhandbook\u002Fmarketing\u002Fcustomer-stories","handbook\u002Fmarketing\u002Fcustomer-stories",{"title":1755,"path":1756,"stem":1757},"FlowFuse for Education","\u002Fhandbook\u002Fmarketing\u002Feducation","handbook\u002Fmarketing\u002Feducation",{"title":1759,"path":1760,"stem":1761},"Marketing Email","\u002Fhandbook\u002Fmarketing\u002Femail","handbook\u002Fmarketing\u002Femail",{"title":1763,"path":1764,"stem":1765},"Events","\u002Fhandbook\u002Fmarketing\u002Fevents","handbook\u002Fmarketing\u002Fevents",{"title":1767,"path":1768,"stem":1769},"How the marketing team works at FlowFuse","\u002Fhandbook\u002Fmarketing\u002Fhow-we-work","handbook\u002Fmarketing\u002Fhow-we-work",{"title":1771,"path":1772,"stem":1773},"Lead Activation","\u002Fhandbook\u002Fmarketing\u002Flead-activation","handbook\u002Fmarketing\u002Flead-activation",{"title":1775,"path":1776,"stem":1777},"Lead Generation","\u002Fhandbook\u002Fmarketing\u002Fleads","handbook\u002Fmarketing\u002Fleads",{"title":1779,"path":1780,"stem":1781},"Messaging","\u002Fhandbook\u002Fmarketing\u002Fmessaging","handbook\u002Fmarketing\u002Fmessaging",{"title":1783,"path":1784,"stem":1785},"Marketing Programs","\u002Fhandbook\u002Fmarketing\u002Fprograms","handbook\u002Fmarketing\u002Fprograms",{"title":1787,"path":1788,"stem":1789},"Social Media Channels","\u002Fhandbook\u002Fmarketing\u002Fsocial-media","handbook\u002Fmarketing\u002Fsocial-media",{"title":1791,"path":1792,"stem":1793},"FlowFuse Webinars","\u002Fhandbook\u002Fmarketing\u002Fwebinars","handbook\u002Fmarketing\u002Fwebinars",{"title":1795,"path":1796,"stem":1797},"Marketing Website","\u002Fhandbook\u002Fmarketing\u002Fwebsite","handbook\u002Fmarketing\u002Fwebsite",{"title":1799,"path":1800,"stem":1801,"children":1802},"Operations","\u002Fhandbook\u002Foperations","handbook\u002Foperations\u002Findex",[1803,1804,1808,1812,1816,1837,1841,1845,1849,1853],{"title":1799,"path":1800,"stem":1801},{"title":1805,"path":1806,"stem":1807},"Tax & Compliance","\u002Fhandbook\u002Foperations\u002Faccounting","handbook\u002Foperations\u002Faccounting",{"title":1809,"path":1810,"stem":1811},"Accounts","\u002Fhandbook\u002Foperations\u002Faccounts","handbook\u002Foperations\u002Faccounts",{"title":1813,"path":1814,"stem":1815},"Billing","\u002Fhandbook\u002Foperations\u002Fbilling","handbook\u002Foperations\u002Fbilling",{"title":1343,"path":1817,"stem":1818,"children":1819},"\u002Fhandbook\u002Foperations\u002Fceo-ops","handbook\u002Foperations\u002Fceo-ops\u002Findex",[1820,1821,1825,1829,1833],{"title":1343,"path":1817,"stem":1818},{"title":1822,"path":1823,"stem":1824},"Calendar Management","\u002Fhandbook\u002Foperations\u002Fceo-ops\u002Fcalendar-management","handbook\u002Foperations\u002Fceo-ops\u002Fcalendar-management",{"title":1826,"path":1827,"stem":1828},"Inbox Management","\u002Fhandbook\u002Foperations\u002Fceo-ops\u002Finbox-management","handbook\u002Foperations\u002Fceo-ops\u002Finbox-management",{"title":1830,"path":1831,"stem":1832},"Task Managment","\u002Fhandbook\u002Foperations\u002Fceo-ops\u002Ftask-managment","handbook\u002Foperations\u002Fceo-ops\u002Ftask-managment",{"title":1834,"path":1835,"stem":1836},"Travel Booking","\u002Fhandbook\u002Foperations\u002Fceo-ops\u002Ftravel-booking","handbook\u002Foperations\u002Fceo-ops\u002Ftravel-booking",{"title":1838,"path":1839,"stem":1840},"Change","\u002Fhandbook\u002Foperations\u002Fchange","handbook\u002Foperations\u002Fchange",{"title":1842,"path":1843,"stem":1844},"Commission Payment","\u002Fhandbook\u002Foperations\u002Fcommission-payment","handbook\u002Foperations\u002Fcommission-payment",{"title":1846,"path":1847,"stem":1848},"Data at FlowFuse","\u002Fhandbook\u002Foperations\u002Fdata","handbook\u002Foperations\u002Fdata",{"title":1850,"path":1851,"stem":1852},"Signatures","\u002Fhandbook\u002Foperations\u002Fsignatures","handbook\u002Foperations\u002Fsignatures",{"title":1854,"path":1855,"stem":1856},"Vendors","\u002Fhandbook\u002Foperations\u002Fvendors","handbook\u002Foperations\u002Fvendors",{"title":1858,"path":1859,"stem":1860,"children":1861},"People Operations","\u002Fhandbook\u002Fpeopleops","handbook\u002Fpeopleops\u002Findex",[1862,1863,1867,1871,1875,1879,1883,1901,1963,1967,1971,1975,1979],{"title":1858,"path":1859,"stem":1860},{"title":1864,"path":1865,"stem":1866},"Coaching Plans","\u002Fhandbook\u002Fpeopleops\u002Fcoaching-plans","handbook\u002Fpeopleops\u002Fcoaching-plans",{"title":1868,"path":1869,"stem":1870},"Code of Conduct","\u002Fhandbook\u002Fpeopleops\u002Fcode-of-conduct","handbook\u002Fpeopleops\u002Fcode-of-conduct",{"title":1872,"path":1873,"stem":1874},"Compensation","\u002Fhandbook\u002Fpeopleops\u002Fcompensation","handbook\u002Fpeopleops\u002Fcompensation",{"title":1876,"path":1877,"stem":1878},"Compliance & Training (Mineral)","\u002Fhandbook\u002Fpeopleops\u002Fcompliance","handbook\u002Fpeopleops\u002Fcompliance",{"title":1880,"path":1881,"stem":1882},"Expenses","\u002Fhandbook\u002Fpeopleops\u002Fexpenses","handbook\u002Fpeopleops\u002Fexpenses",{"title":1884,"path":1885,"stem":1886,"children":1887},"Hiring","\u002Fhandbook\u002Fpeopleops\u002Fhiring","handbook\u002Fpeopleops\u002Fhiring\u002Findex",[1888,1889,1893,1897],{"title":1884,"path":1885,"stem":1886},{"title":1890,"path":1891,"stem":1892},"Working with Recruiters","\u002Fhandbook\u002Fpeopleops\u002Fhiring\u002Frecruiters","handbook\u002Fpeopleops\u002Fhiring\u002Frecruiters",{"title":1894,"path":1895,"stem":1896},"Screening Call","\u002Fhandbook\u002Fpeopleops\u002Fhiring\u002Fscreening-call","handbook\u002Fpeopleops\u002Fhiring\u002Fscreening-call",{"title":1898,"path":1899,"stem":1900},"Star Questions","\u002Fhandbook\u002Fpeopleops\u002Fhiring\u002Fstar-questions","handbook\u002Fpeopleops\u002Fhiring\u002Fstar-questions",{"title":1902,"path":1903,"stem":1904,"children":1905},"Job Descriptions","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Findex",[1906,1907,1911,1915,1919,1923,1927,1931,1935,1939,1943,1947,1951,1955,1959],{"title":1902,"path":1903,"stem":1904},{"title":1908,"path":1909,"stem":1910},"Account Executive","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Faccount-executive","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Faccount-executive",{"title":1912,"path":1913,"stem":1914},"CEO","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fceo","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fceo",{"title":1916,"path":1917,"stem":1918},"Chief of Staff","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fchief-of-staff","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fchief-of-staff",{"title":1920,"path":1921,"stem":1922},"CTO","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fcto","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fcto",{"title":1924,"path":1925,"stem":1926},"Developer Relations Advocate","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fdeveloper-relations-advocate","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fdeveloper-relations-advocate",{"title":1928,"path":1929,"stem":1930},"Engineering Manager","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fengineering-manager","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fengineering-manager",{"title":1932,"path":1933,"stem":1934},"Fullstack Engineer","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Ffullstack-engineer","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Ffullstack-engineer",{"title":1936,"path":1937,"stem":1938},"Fullstack Engineer (AI-Focused)","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Ffullstack-engineer-ai","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Ffullstack-engineer-ai",{"title":1940,"path":1941,"stem":1942},"Head of Marketing","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fhead-of-marketing","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fhead-of-marketing",{"title":1944,"path":1945,"stem":1946},"Product Manager","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fproduct-manager","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fproduct-manager",{"title":1948,"path":1949,"stem":1950},"Product Marketer","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fproduct-marketer","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fproduct-marketer",{"title":1952,"path":1953,"stem":1954},"Solutions Engineer","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fsolutions-engineer","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fsolutions-engineer",{"title":1956,"path":1957,"stem":1958},"Technical Product Manager","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Ftechnical-product-manager","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Ftechnical-product-manager",{"title":1960,"path":1961,"stem":1962},"VP of Sales","\u002Fhandbook\u002Fpeopleops\u002Fjob-descriptions\u002Fvp-sales","handbook\u002Fpeopleops\u002Fjob-descriptions\u002Fvp-sales",{"title":1964,"path":1965,"stem":1966},"Holiday and Leave","\u002Fhandbook\u002Fpeopleops\u002Fleave","handbook\u002Fpeopleops\u002Fleave",{"title":1968,"path":1969,"stem":1970},"PeopleOps policies","\u002Fhandbook\u002Fpeopleops\u002Forganization","handbook\u002Fpeopleops\u002Forganization",{"title":1972,"path":1973,"stem":1974},"Performance Review","\u002Fhandbook\u002Fpeopleops\u002Fperformance-review","handbook\u002Fpeopleops\u002Fperformance-review",{"title":1976,"path":1977,"stem":1978},"Summit","\u002Fhandbook\u002Fpeopleops\u002Fsummit","handbook\u002Fpeopleops\u002Fsummit",{"title":1980,"path":1981,"stem":1982},"Travel","\u002Fhandbook\u002Fpeopleops\u002Ftravel","handbook\u002Fpeopleops\u002Ftravel",{"title":1984,"path":1985,"stem":1986,"children":1987},"Sales department","\u002Fhandbook\u002Fsales","handbook\u002Fsales\u002Findex",[1988,1989,1995,1999,2003,2007,2011,2015,2019,2023,2040,2044,2056,2060,2066,2070,2074],{"title":1984,"path":1985,"stem":1986},{"title":1990,"path":1991,"stem":1992,"children":1993},"FY 2026 SALES COMPENSATION PLAN","\u002Fhandbook\u002Fsales\u002Fcommission-plan","handbook\u002Fsales\u002Fcommission-plan\u002Findex",[1994],{"title":1990,"path":1991,"stem":1992},{"title":1996,"path":1997,"stem":1998},"Customer Success","\u002Fhandbook\u002Fsales\u002Fcustomer-success","handbook\u002Fsales\u002Fcustomer-success",{"title":2000,"path":2001,"stem":2002},"Self Hosted Dashboard v2 Multi User Plugin","\u002Fhandbook\u002Fsales\u002Fdashboard-v2","handbook\u002Fsales\u002Fdashboard-v2",{"title":2004,"path":2005,"stem":2006},"Edge Connectivity Sales Process","\u002Fhandbook\u002Fsales\u002Fedge-connect-process","handbook\u002Fsales\u002Fedge-connect-process",{"title":2008,"path":2009,"stem":2010},"Engagements","\u002Fhandbook\u002Fsales\u002Fengagements","handbook\u002Fsales\u002Fengagements",{"title":2012,"path":2013,"stem":2014},"Forecast Review","\u002Fhandbook\u002Fsales\u002Fforecast-review","handbook\u002Fsales\u002Fforecast-review",{"title":2016,"path":2017,"stem":2018},"Hubspot","\u002Fhandbook\u002Fsales\u002Fhubspot","handbook\u002Fsales\u002Fhubspot",{"title":2020,"path":2021,"stem":2022},"Legal","\u002Fhandbook\u002Fsales\u002Flegal","handbook\u002Fsales\u002Flegal",{"title":1343,"path":2024,"stem":2025,"children":2026},"\u002Fhandbook\u002Fsales\u002Fmeetings","handbook\u002Fsales\u002Fmeetings\u002Findex",[2027,2028,2032,2036],{"title":1343,"path":2024,"stem":2025},{"title":2029,"path":2030,"stem":2031},"Demo","\u002Fhandbook\u002Fsales\u002Fmeetings\u002Fdemo","handbook\u002Fsales\u002Fmeetings\u002Fdemo",{"title":2033,"path":2034,"stem":2035},"Discovery","\u002Fhandbook\u002Fsales\u002Fmeetings\u002Fdiscovery","handbook\u002Fsales\u002Fmeetings\u002Fdiscovery",{"title":2037,"path":2038,"stem":2039},"Poc","\u002Fhandbook\u002Fsales\u002Fmeetings\u002Fpoc","handbook\u002Fsales\u002Fmeetings\u002Fpoc",{"title":2041,"path":2042,"stem":2043},"Sales Team Operating Principles","\u002Fhandbook\u002Fsales\u002Foperating-principles","handbook\u002Fsales\u002Foperating-principles",{"title":2045,"path":2046,"stem":2047,"children":2048},"Commercial Organization","\u002Fhandbook\u002Fsales\u002Forg","handbook\u002Fsales\u002Forg\u002Findex",[2049,2050],{"title":2045,"path":2046,"stem":2047},{"title":2051,"path":2052,"stem":2053,"children":2054},"Account Executives","\u002Fhandbook\u002Fsales\u002Forg\u002Faccount-executives","handbook\u002Fsales\u002Forg\u002Faccount-executives\u002Findex",[2055],{"title":2051,"path":2052,"stem":2053},{"title":2057,"path":2058,"stem":2059},"Partnerships","\u002Fhandbook\u002Fsales\u002Fpartnerships","handbook\u002Fsales\u002Fpartnerships",{"title":2061,"path":2062,"stem":2063,"children":2064},"Processes","\u002Fhandbook\u002Fsales\u002Fprocesses","handbook\u002Fsales\u002Fprocesses\u002Findex",[2065],{"title":2061,"path":2062,"stem":2063},{"title":2067,"path":2068,"stem":2069},"Professional Services","\u002Fhandbook\u002Fsales\u002Fprofessional-services","handbook\u002Fsales\u002Fprofessional-services",{"title":2071,"path":2072,"stem":2073},"Regions","\u002Fhandbook\u002Fsales\u002Fregions","handbook\u002Fsales\u002Fregions",{"title":2075,"path":2076,"stem":2077},"Sales Deck","\u002Fhandbook\u002Fsales\u002Fsales-deck","handbook\u002Fsales\u002Fsales-deck",1780070544680]